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App updates not showing in App Store

48160 Views 129 Replies Latest reply: Dec 17, 2013 11:45 PM by vernes RSS Branched to a new discussion.
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mrbofus Level 1 Level 1 (5 points)
Currently Being Moderated
Oct 11, 2012 2:27 PM

Ever since I updated my iPhone 4S to iOS 6, the App Store has not been showing updates properly.  Periodically, it will show a badge indicating that there are updates for apps available.  But when I open the App Store, I see this:

photo.jpg

 

If I tap on another tab, like Charts or Featured, and then come back to Updates, it still says all apps are up to date.  I have to force quit the App Store app (double tap Home button, tap and hold on App Store icon then tap the minus sign, then hit the Home button again) and then open it again in order to see this:

 

photo (1).jpg

 

A similar thing also happens sometimes when there is no badge, but I decide to go in to the App Store to manually check for an update.  It will show no badge on the Updates tab, and the main screen says all apps are up to date.  But when I force quit App Store, and open it again, it will show updates are available.

 

Prior to iOS 6, we could tap on the Updates button and it would force a refresh and check for updates again.  That no longer seems to be the case.  That in addition to it intermittently or incorrectly showing updates makes it difficult to know if app updates are actually available.

 

Is this just my iPhone or is anyone else experiencing something similar?  Either way, does anybody have a solution?

iMac, OS X Mountain Lion (10.8.2)
  • danno2022 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 12, 2012 11:00 AM (in response to mrbofus)

    I have the same problem.

    iPhone 5 on 6.0

    Hopefully a software update will fix this soon.

  • alexsisk Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 18, 2012 8:32 AM (in response to mrbofus)

    I figured I would add my name to the list. I'm having the exact same problem. It's driving me nuts. Apple, get it together!

  • William Budge Level 1 Level 1 (5 points)
    Currently Being Moderated
    Dec 10, 2012 11:46 PM (in response to alexsisk)

    Same problem here. Definitely a bug.

  • Gez9999 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 11, 2012 10:01 AM (in response to mrbofus)

    Same here, but I have to reset settings in my iPhone 4s setting menu to ensure the update badge appears along with the actual update in App Store. Is this definetly an Apple bug or should I pop into the Genius Bar for repair/replacement? Cheers!

  • Moog1337 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Dec 25, 2012 8:37 PM (in response to mrbofus)

    have you guys found a fix to this?

     

    My Iphone started doing this yesterday.

     

    To make things wierder, it's doing it across ALL my IOS devices! 2 iphones and 2 ipads! most on ios 5 and one on ios 6.

     

    So it seems to have something to do with my itunes account....

  • Bruce Hoover Calculating status...
    Currently Being Moderated
    Dec 25, 2012 9:20 PM (in response to Moog1337)

    Yesterday mine showed around 39 updates available. Today it is showing none. I didn't update any of them so no clue what's going on. I'm on an iPhone 4 with iOs 5. Looks like  someone at Apple screwed the pooch on this one.

  • MRD92 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 26, 2012 1:50 AM (in response to mrbofus)

    My iPad was showing more than 20 app updates 2 days ago...since yesterday the App Store tells me all my apps are up to date even though I can see that certain apps from the top charts has the Update button....

  • pheb62 Calculating status...
    Currently Being Moderated
    Dec 26, 2012 6:40 AM (in response to mrbofus)

    Just got the same error on my 4s (forced updated to iOS6 by Apple) since today.

    iOS 6 is the worst cr*p Apple has ever rolled out.

    Instead of introducing new bugs they should finally fix the old ones that are still in.

    Wish I had iOS 5.1.1 back.

  • dangoverts Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 26, 2012 7:16 AM (in response to mrbofus)

    No updates showing for three idevices over two separate Apple IDs. But if I search and find some of the apps I have on the devices in the app store I can see they have updates and actually install them. This happened over the last couple of days. I am guessing it is a problem on the appstore side.

  • Gamer109 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 26, 2012 7:41 AM (in response to mrbofus)

    Yep I've now hit the same problem as well across my iPhone, iPad, and Macbook Pro. Yesterday all were showing updates were available for multiple apps. Today my devices claim wrongly that all of my apps are up to date. I've tried signing out and back into my iTunes account on the laptop but no joy. What's up Apple?

  • Cscience1 Level 3 Level 3 (705 points)
    Currently Being Moderated
    Dec 26, 2012 7:50 AM (in response to Gamer109)

    Reset the device by holding power and home at same time. Until apple logo apperars. Then try it.

     

    A second way is signing out of app store from settings and sign back in.

  • Bruce Hoover Level 7 Level 7 (30,370 points)
    Currently Being Moderated
    Dec 26, 2012 8:07 AM (in response to Cscience1)

    The problem isn't with the device, it's with the ap store. Even when I go via iTunes on my computer it says there are no updates for my device when in fact there are over 40 at the moment. Resetting device, logging out and back in, none of those work because it's something Apple has screwed up with the store.

  • Moog1337 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Dec 26, 2012 8:13 AM (in response to Cscience1)

    that doesnt work

     

    and if it did, it wouldnt explain why it does it across all my devices either....

     

    like bruce said, this looks like a server side problem

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