HT201301: About File Sharing on iPhone, iPad, and iPod touch
Learn about About File Sharing on iPhone, iPad, and iPod touch
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Dec 26, 2012 8:32 AM in response to jamesfinbowby Demo,I've seen the same thing that you are talking about and right now I am drawing a blank on what I did to overcome this but you could try View>Show status bar>Off. Turn off the status bar at the bottom of oTunes if you have it enabled ... I think that the status bar option is under view in the iTunes menu. (Not at my home computer right now, sorry!)
You can just drag the file onto the desktop and save it to whatever folder you want from there.