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Helpful answers
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Dec 26, 2012 1:36 PM in response to nicol.saraby OGELTHORPE,You can do this yourself. Please indicate what operating system you have and if it is 10.6 or earlier, do you have the original installation disks.
Ciao.
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Oct 14, 2013 10:02 AM in response to nicol.saraby iheartapple1970,you can purchase a replacement snow leopard disk from the online apple store for 19.99 plus tax and shipping
once you have the disc use the following article to do the erase and reinstall of your OS:
http://support.apple.com/kb/HT3910