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Troubleshooting No Service

427 Views 2 Replies Latest reply: Dec 26, 2012 9:08 PM by mertulas RSS
mertulas Level 1 Level 1 (0 points)
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Dec 26, 2012 8:16 PM

Hi.. I am from Turkey,


I bought two iPhone 5 from Milan, Italy on 18.12.2012.


When I come back to my country,One of my iPhone doesnt works.


I put my simcard in my iPhone ( my gsm operator is Turkcell ) , It asks pin code and after that , It doesnt works. It says ''No Service''


and when I try other gsm operators simcards ( Vodafone Tr and Avea ) in this iPhone , it works.


and when I put in my Turkcell simcard the other iPhone 5 , it works again.


in my country,gsm operators works with different Bands.


Vodafone TR     -     1800 Band


Turkcell            -       900 Band


Avea                -       850 Band


I think one of my iPhone 5 has a band problem.


because it works with the other gsm operators , and the other iphone works with my simcard.


Please, tell me what can I do for this problem.


Unfortunately, in my country there is no apple store and apple service.


Thank you very much.

iPhone 5, iOS 6.0.2


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