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Troubleshooting No Service

424 Views 2 Replies Latest reply: Dec 26, 2012 9:08 PM by mertulas RSS
mertulas Calculating status...
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Dec 26, 2012 8:16 PM

Hi.. I am from Turkey,

 

I bought two iPhone 5 from Milan, Italy on 18.12.2012.

 

When I come back to my country,One of my iPhone doesnt works.

 

I put my simcard in my iPhone ( my gsm operator is Turkcell ) , It asks pin code and after that , It doesnt works. It says ''No Service''

 

and when I try other gsm operators simcards ( Vodafone Tr and Avea ) in this iPhone , it works.

 

and when I put in my Turkcell simcard the other iPhone 5 , it works again.

 

in my country,gsm operators works with different Bands.

 

Vodafone TR     -     1800 Band

 

Turkcell            -       900 Band

 

Avea                -       850 Band

 

I think one of my iPhone 5 has a band problem.

 

because it works with the other gsm operators , and the other iphone works with my simcard.

 

Please, tell me what can I do for this problem.

 

Unfortunately, in my country there is no apple store and apple service.

 

Thank you very much.

iPhone 5, iOS 6.0.2

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