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HT3475: iPod shuffle (3rd generation): Enabling and updating VoiceOver

Learn about iPod shuffle (3rd generation): Enabling and updating VoiceOver

HT3475 Voice over kit won't install because "user could not be authenticated." Why does it say this?

337 Views 0 Replies Latest reply: Dec 27, 2012 12:39 AM by Musicboxoffice RSS
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Dec 27, 2012 12:39 AM

I click the box for the Voice Over Kit and I tells me put in my apple ID and stuff. I put it my information,I'm sure that my information is correct, it says the "user could not be authenticated." I have already tired restoring my 4th generation shuffle. I lost on what to do know or how to go about getting it installed.

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