HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch

Learn about If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
sanjananb

Q: Touch Screen Not Working in my Ipod Touch

Touch screen stopped working out of no where and i'm almost positive it's not under warranty anymore. The other buttons work like the home button and ****, but the touchscreen won't work

here is a screenshot of my issue..i am really glad your help

iPod touch

Posted on Dec 27, 2012 6:25 AM

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Q: Touch Screen Not Working in my Ipod Touch

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  • by lllaass,Helpful

    lllaass lllaass Dec 27, 2012 6:28 AM in response to sanjananb
    Level 10 (190,439 points)
    Apple Watch
    Dec 27, 2012 6:28 AM in response to sanjananb

    Try:

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Restore from backup. See:       

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

    -  Make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. The appointment is fre and no warranty is required.

    Apple Retail Store - Genius Bar