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BUY button does not work in iTunes

5418 Views 13 Replies Latest reply: Oct 5, 2013 1:21 PM by reddington RSS
BoBo1 Level 1 Level 1 (10 points)
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Dec 18, 2012 2:01 PM

I can download music from iTunes store by 'gifting' pull down menu, but cannot download music by clicking on the BUY button. What is wrong ?.

iMac G5, Mac OS X (10.6.3), 3.06 Ghz intel Core 2 Duo, FCPro 7
  • digitaldonkey Calculating status...
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    Dec 20, 2012 11:23 AM (in response to BoBo1)

    I have the same problem... thanks for the idea to send a gift to myself. Something is blocking the "buy" button - even the free songs won't download.

     

    I have an older G5 - mac os 10.5.8.

     

    Updated itunes to 10.3 (latest my non-pentium pc can run) - same problem.

    Deleted preferences - same problem.

     

    Help?!?

  • günel Calculating status...
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    Dec 20, 2012 12:30 PM (in response to digitaldonkey)

      itunes gift card does not make payment before you receive my application can not handle supports, although apple could not figure out

  • The Ninja001 Calculating status...
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    Dec 23, 2012 1:29 AM (in response to BoBo1)

    I messed with Itunes for 2 hours, no luck. But then I just dragged the song I wanted to buy to my purchased list,and it worked!!

  • The Ninja001 Level 1 Level 1 (0 points)
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    Dec 23, 2012 1:29 AM (in response to digitaldonkey)

    Check my reply below

  • Diceros Calculating status...
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    Dec 27, 2012 6:38 AM (in response to BoBo1)

    Hello!

     

    I think I've figured out what The Ninja001 was talking about. I just went into iTunes, found the song I wanted, and clicked and dragged it (just click and holding over the name of the song works fine) to my Purchased playlist on the left sidebar, where all of my other playlists are. Then I went into the playlist, and there was a separate "buy" button by the song I had dragged there. I clicked that, and it seemed to download just fine. The song plays all the way through and works perfectly. The only weird thing is that it gave me two copies of the same song, but it only charged me for one copy. Also, when I play one of the two songs, the play count on the other song also goes up.

     

    Currently I am running OS X 10.6.3 with a 2.4GHz Intel Core i5, and iTunes 10.6.3.

     

    Hope this clarifies things a little!

  • Mike Hetu Calculating status...
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    Dec 30, 2012 7:24 PM (in response to BoBo1)

    Hi BoBo1, Digital Donkey, Ninja001 and Diceros -

     

    I'm relieved to find other people experiencing the same "buy" button problems as me. I successfully purchased a song by pressing "buy" about two weeks ago. Since then, "buy" has been unresponsive. I've combed through forum pages and tried resetting/deleting/recreating/reauthorizing multiple things, but nothing worked. I'm using OS X 10.4.11 and iTunes 9 -- kind of old. The drop and drag doesn't work for me, so for now, I'll be gifting to myself.

     

    - Mike

  • E. Liebman Level 1 Level 1 (115 points)
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    Jan 16, 2013 4:43 AM (in response to Mike Hetu)

    Folks, I have the same problem with a "BUY" button that does nothing.  Running OS 10.5.7 and iTunes 10.5.1.  Has anyone come to a solution?  Best regards,,,,

  • xxxBob Calculating status...
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    Oct 5, 2013 10:07 AM (in response to The Ninja001)

    The drag to my 'purchased' area worked -- then do a search for that song - it poped up with a usable 'buy now' button and YES - THANK  YOU - it worked! 

  • reddington Calculating status...
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    Oct 5, 2013 1:21 PM (in response to BoBo1)

    I think Apple is trying to force everyone to upgrade to iTunes 11.

     

    Bet you all using iTunes 10.x

     

    iTunes 11 layout is HORRIBLE!!! Prefer iTunes 10 with QuickLook feature and lesser clicks to go back and fro.

     

     

    Email Eddie Cue and ask him to fix the issue.

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