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Desparately Need Some Guidance on Safari

150 Views 1 Reply Latest reply: Dec 27, 2012 9:02 AM by Linc Davis RSS
Fookes Calculating status...
Currently Being Moderated
Dec 27, 2012 2:21 AM

Hi

 

I have a major issue with Safari at the moment - well, at least I think it's safari.

 

My set up is as follows:

 

iMac connected to brand new Virgin Media Hub via Ethernet.

Safari 6.0.2

20Mb Broadband (tested and is)

Ethernet cable from Hub to Airport Extreme.

iPad 3rd Gen (WiFi only)

iPhone 3GS

HTC Android Phone (Wife)

 

Everything on this set-up worked beautifully until around a week ago.  No settings changed and the only thing that may have been updated around that time was a flash update from Adobe on the iMac (although I can't quite remember if it was exactly that timeframe).

 

All of a sudden Safari (on the Apple products) and Browser on HTC are not functioning properly on any of these devices.  Pages are either incredibly slow to load or require 2, 3 or 4 efforts to load.  An image is attached showing a typical 'hang'.

 

Screen Shot 2012-12-27 at 10.14.07.png

 

These apply to around 98% of all sites visited.  On my iPad clicking links following a Google search sometimes result in a millisecond attempt to connect to a site (the blue progress bar appears momentarily before disappearing - it kind of looks like it's blocking connection) and it takes several attempts at clicking a link before it very slowly loads. 

 

This is having a serious impact on my work.  I've looked at numerous posts re: slow safari connections, tried open DNS, removing pre-fetching and checked with Virgin Media as to whether there are any faults on our service (there isn't - it's running perfectly) and even had the aforementioned brand-spanking new home hub from them to rule out issues with our previous hub but nothing is making a difference.

 

On the face of it you'd say it's not Safari as it's happening across multiple devices but perhaps someone out there with experience of something similar could suggest a few things to try?  Please, I'm really desperate!!!!!

 

Thanks

 


 


iMac, OS X Mountain Lion (10.8.2)
  • Linc Davis Level 10 Level 10 (107,465 points)
    Currently Being Moderated
    Dec 27, 2012 9:02 AM (in response to Fookes)

    I can't see your screenshot, but from the description, this is obvously not a problem with Safari or with your Mac. Troubleshooting at that level is a waste of time. The problem is in your network, your router, or your ISP.

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