1 2 Previous Next 17 Replies Latest reply: Jan 11, 2013 11:57 PM by léonie
Alter_Ego Level 1 Level 1 (0 points)

My MBP crashed, lost my HDD. I cannot seem to find my original install disc of aperture (bought it full retail before discounts), so dont have the license number. Just bought a new mac mini 2012, hoping to reuse aperture without having to repurchase aperture again. Any ideas?

   I do have a backup of the photos in a vault in a  USB drive, will that help at all?

 

Thanks.


MacBook Pro
  • 1. Re: Lost aperture disk and Macbook Pro HDD
    léonie Level 9 Level 9 (51,740 points)

    That is tricky.

     

    You can download the Aperture 3 trial installer to reinstall Aperture from this webpage - there is a link to the trial and instructions on how to reinstall:

    Aperture 3.4: May quit unexpectedly on launch after updating

     

    But you certainly will need to find your serial number, otherwise reinstalling will be of no use.

     

    Apple will issue replacement serial numbers for Pro Applications, if you can provide a proof of purchase. Contact Apple here, if you cannot find the registration key:

    Pro Application Replacement Serial Numbers

     

    Regards

    Léonie

  • 2. Re: Lost aperture disk and Macbook Pro HDD
    Alter_Ego Level 1 Level 1 (0 points)

    Thanks LeonieDF, finally managed to get the HDD from my dead MBP, put into a external enclosure and copied Aperture, the update to 3.4.3 is running now, fingers crossed. :-)

  • 3. Re: Lost aperture disk and Macbook Pro HDD
    léonie Level 9 Level 9 (51,740 points)

    finally managed to get the HDD from my dead MBP,

    Terrific!

     

    If you can boot from the HDD in the enclosure (connect it to your mac and hold down the options key while you boot), you should be able to launch Aperture and see the serial number in the "About" panel:

    Aperture menu > About Aperture.

     

    Copy it, and enter it, when you first launch Aperture from your new system drive.

  • 4. Re: Lost aperture disk and Macbook Pro HDD
    Alter_Ego Level 1 Level 1 (0 points)

    No such luck.

     

    The Mini wont boot from the USB drive. Fails right when i try to boot from USB drive with "incompatible CPU" error.

    Maybe the OS version is too old for the new i7 on the mac mini. My original MBP was still in leopord. Now i am back to square one. Aperture keeps asking for the serial number when i boot off the mac mini's drive. :-(

     

    Is there some file where the serial number is stored which i can read off from the original MBP HDD?

  • 5. Re: Lost aperture disk and Macbook Pro HDD
    léonie Level 9 Level 9 (51,740 points)

    Copying  the registration file will only work, if you are not reinstalling on a new machine, sorry. The "ProAppSystemID" file ties the registration number to the system id of the current machine; it is located in /Library/Application Support/ProApps.

     

    Ask Apple for a new registration number, sometimes they have been very helpful:

    Pro Application Replacement Serial Numbers

     


  • 6. Re: Lost aperture disk and Macbook Pro HDD
    Frank Caggiano Level 7 Level 7 (23,840 points)

    The OS's are machine dependent, that is a version of the OS for a mini will not run on a MBP or vice-a-versa (as you found out).

     

    Instead boot the mini normally and mount the enclosure with the HD from the MBP. Once it is mounted you should be able to go to the Applications folder on the external drive and run Aperture from there. Then you can get the serial number off the About Aperture window.

  • 7. Re: Lost aperture disk and Macbook Pro HDD
    Alter_Ego Level 1 Level 1 (0 points)

    Thanks LeonieDF, i will try that.

  • 8. Re: Lost aperture disk and Macbook Pro HDD
    Alter_Ego Level 1 Level 1 (0 points)

    Hi Frank,

        I already tried that after a regular boot. Aperture running off the USB drive, states that the version of aperture is not compatible with the OS or something similar. No luck there as well.

     

    I have emailed apple, fingers crossed.

  • 9. Re: Lost aperture disk and Macbook Pro HDD
    Frank Caggiano Level 7 Level 7 (23,840 points)

    What version of Apertute was on the MBP and what version of the OS's are on the mini and the MBP?

     

    And why were you and how were you trying to update Aperture?

  • 10. Re: Lost aperture disk and Macbook Pro HDD
    Alter_Ego Level 1 Level 1 (0 points)

    MBP

    OS - Leopard

    Aperture - 3.1

     

    Mac Mini

    OS - Mountain Lion

    Aperture - 3.4.3 (updated after i copied over the application from USB HDD via migration assistant)

     

    Data copied over from MBP HDD to Mac mini via a USB enclosure.

  • 11. Re: Lost aperture disk and Macbook Pro HDD
    Alter_Ego Level 1 Level 1 (0 points)

    I also went over to a friend's place. He has a macbook pro Unibody with Lion on it. I tried booting off that machine using my USB drive. still get the same error "incompatible CPU" and when i tried to launch it directly the same incompatibile error.

     

    Apple support has come back asking for purchase proof!

     

    I am so mad that, i might just go ahead and buy the software from the app store.

  • 12. Re: Lost aperture disk and Macbook Pro HDD
    Frank Caggiano Level 7 Level 7 (23,840 points)

    OK so you had Leopard on the MBP. No surprise that you couldn;t boot the mini running ML then. But I am surprised that when you mounted the HD from the MBP on the mini you were not able to run it. You wrote

    Aperture running off the USB drive, states that the version of aperture is not compatible with the OS or something similar.

     

    Can you supply the exact wording of the message. Also did you try opening Aperture while holding down the option key, this will allow you to create a new library bypassing any possible incomparability with the libraries you currently have.

     

    You wrote that you copied over Aperture from the HD of the MBP to the mini and then updated it. Did you try to run Aperture before updating it?

     

    As a test I just mounted an old volume I have here running Snow Leopard with Aperture 3.2 on it and it ran fine on a ML system.

     

    Something just isn;t clicking; even if the old version of Aperture wouldn;t run for some reason (and it should, there are people running Aperture 2 on Mountain Lion) when you upgraded it to 3.4.3 it should have at least got to the point of asking for the serial number.

     

    Try running off the external HD again and hold down the option key, see if that makes a difference.

  • 13. Re: Lost aperture disk and Macbook Pro HDD
    Alter_Ego Level 1 Level 1 (0 points)

    Hi Frank,

        i tried launching aperture direct from the USB HDD while holding down the option key. This is the error i get.

     

    Process:     Aperture [2309]
    Path:        /Volumes/VOLUME/Applications/Aperture.app/Contents/MacOS/Aperture
    Identifier:  com.apple.Aperture
    Version:     3.1.2 (3.1.2)
    Build Info:  Aperture-1530000~2
    Code Type:   X86-64 (Native)

    Parent Process:  launchd [149]

    User ID:     505

     

    Date/Time:   2012-12-28 12:30:18.611 +0800
    OS Version:  Mac OS X 10.8.2 (12C2034)

    Report Version:  10

     

    Interval Since Last Report:      10483 sec
    Crashes Since Last Report:       2

    Per-App Crashes Since Last Report:   2

    Anonymous UUID:                  DF44C94A-A06C-5516-C11B-8ECBA4F32CB2

     

    Crashed Thread:  0

     

    Exception Type:  EXC_BREAKPOINT (SIGTRAP)

    Exception Codes: 0x0000000000000002, 0x0000000000000000

     

    Application Specific Information:

    dyld: launch, loading dependent libraries

     

    Dyld Error Message:

      Symbol not found: _OBJC_CLASS_$_MRMarimbaTextView

      Referenced from: /Volumes/VOLUME/Applications/Aperture.app/Contents/MacOS/Aperture

      Expected in: /System/Library/PrivateFrameworks/iLifeSlideshow.framework/Versions/A/iLifeSlid eshow

    in /Volumes/VOLUME/Applications/Aperture.app/Contents/MacOS/Aperture

     

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    Model: Macmini6,2, BootROM MM61.0106.B03, 4 processors, Intel Core i7, 2.6 GHz, 4 GB, SMC 2.8f0

    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB

    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620

    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (5.106.98.100.15)

    Bluetooth: Version 4.1.2f9 11046, 2 service, 18 devices, 1 incoming serial ports

    Network Service: AirPort, AirPort, en1

    Network Service: Ethernet, Ethernet, en0

    Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB

    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0x1a130000 / 3

    USB Device: AS2105, 0x174c  (ASMedia Technology Inc.), 0x5106, 0x1a134000 / 6

    USB Device: Wired Keyboard 600, 0x045e  (Microsoft Corporation), 0x0750, 0x1a131000 / 5

    USB Device: USB Optical Mouse, 0x046d  (Logitech Inc.), 0xc077, 0x1a132000 / 4

    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2

    USB Device: hub_device, 0x0424  (SMSC), 0x2512, 0x1d180000 / 3

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 5

    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 4

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828a, 0x1d181300 / 7

  • 14. Re: Lost aperture disk and Macbook Pro HDD
    Frank Caggiano Level 7 Level 7 (23,840 points)

    How old was the MBP? Was it an intel machine or a PPC?

     

    What that crash seesm to indicate is that the version of Aperture on the MBP was PPC code and not intel based. If that is the case there is no way that that version would ever run on the mini.

     

    Not sure that about what I wrote above, must be getting late

     

    Your problem does seem to be realted to this Aperture 3.1: Quits when opening after migration from Mac OS X v10.5.8 to Mac OS X v10.6.4

     

    I'm not sure at this point what you can do to try and get the serial number out of the Aperture you have short of finding a Leopard machine.

     

    regards

     

    Message was edited by: Frank Caggiano

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