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TSST SH-S222L DVD Writer Bad Behavior

561 Views 5 Replies Latest reply: Dec 29, 2012 4:38 PM by BDAqua RSS
Bill Strohm Level 3 Level 3 (555 points)
Currently Being Moderated
Dec 25, 2012 6:59 PM

Equipment:

 

PPC PowerMac 2.7 GHz dual-CPU G5, Early 2005 build. 5.5 GB RAM, two WD internal hard disks. New CPU/LCS assembly (replaced by Apple Store). Optical drive is a Samsung SH-S222L CD/DVD writer.

 

Software/Firmware:

 

Running Mac OS X v10.4.11, Samsung firmware vSB-03, PatchBurn v4.0.5.

 

Both hard drives tested with TechTool Pro v 4.1.2, Disk Warrior v4.4, and Apple Disk Utility. All tests pass. "Memorex cleaner CD" run several times.

 

Problem:

 

Random failures of computer to eject disk, to close tray, for tray to stay closed, for CD-ROM icon to appear on desktop, also unusual buzz-click sounds after disc is installed before CD-ROM spins up continuously. During video game play, requests for disc change result in strange behavior like the Mac claiming the disc is unreadable, but repeated eject/close tray cycles sometimes overcomes the problem. These problems have occurred off and on over a period of months.

 

I am unaware whether the Samsung optical driver is covered by the Mac OS I/O software or whether Samsung offers a special driver for the Mac. The CD-ROM disc supplied with the SH-S222L is exclusively PC-type, although the Mac can display the media contents, which are ".exe" files. "File Juicer" extracts some of these files which show ".dll" files internally, but I see nothing "Mac-like" on the disc at all.

 

Samsung's online info provided firmware update software for the Mac, which I have used to re-install vSB-03, but nothing on software drivers. Does anyone know of reliable 3rd-party software for testing this optical drive?

 

Thanks for reading!

Power Mac G5 (Early 2005), Mac OS X (10.4.11), 1997 Desktop G3
  • BDAqua Level 10 Level 10 (114,715 points)
    Currently Being Moderated
    Dec 25, 2012 7:10 PM (in response to Bill Strohm)

    Hi, actually sounds like my drive,, marketed unter differen't names.

     

    At the Apple Icon at top left>About this Mac, then click on More Info, then click on Hardware>Disk Burning & report what it says, like ...

     

    TSSTcorp CDDVDW SH-S222L:

     

      Firmware Revision:          SB02

      Interconnect:          ATAPI

      Burn Support:          Yes (Unsupported)

      Profile Path:          None

      Cache:          2048 KB

      Reads DVD:          Yes

      CD-Write:          -R, -RW

      DVD-Write:          -R, -RAM, -RW, +R, +RW, +R DL

      Burn Underrun Protection CD:          Yes

      Burn Underrun Protection DVD:          Yes

      Write Strategies:          CD-TAO, CD-SAO, CD-Raw, DVD-DAO

      Media:

      Media Type:          DVD-RW

      Blank:          Yes

      Erasable:          Yes

      Overwritable:          Yes

      Appendable:          Yes

     

    One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...

     

    PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive

     

    Reboot, test again.

     

    If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.

     

    Check the System Preferences>Other Row, for 3rd party Pref Panes.

     

    Also look in these if they exist, some are invisible...

     

    /private/var/run/StartupItems

    /Library/StartupItems

    /System/Library/StartupItems

    /System/Library/LaunchDaemons

    /Library/LaunchDaemons


  • BDAqua Level 10 Level 10 (114,715 points)
    Currently Being Moderated
    Dec 27, 2012 11:07 AM (in response to Bill Strohm)

    Well, you don't need any drivers for the Optical.

     

    Not sure how much the Kensigton SW has to do with the optical problem, but I'd remove it, or at the very least...

     

    In System Preferences>Other row, right click on the Kensington pref pane(s) & choode Remove, then reboot.

  • BDAqua Level 10 Level 10 (114,715 points)
    Currently Being Moderated
    Dec 29, 2012 4:38 PM (in response to Bill Strohm)

    Great to hear, but yes a bit of a mystery, thanks for the report!

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