2 Replies Latest reply: Jan 13, 2013 10:04 PM by modular747
Michelinu Level 1 Level 1 (0 points)

Hi, I have bought online an iPhone 4S. The problem is why it can't activate it,it required the SIM Card carrier. With the IMEI I have found wich the iPhone is locked by Orange Swiss. The problem is that I no longer have contact with the seller.I have contacted Orange and it told me that you must have a sales receipt, which I don't have. How do I solve the problem?

Sorry for my bad english, I'm Italian. Thanks

iPhone 4S, iOS 6.0.1
  • 1. Re: iPhone 4S
    thefreckles Level 1 Level 1 (0 points)

    I have the exact same problem but TELCEL MEXICO i'm venezuelan

  • 2. Re: iPhone 4S
    modular747 Level 6 Level 6 (16,495 points)

    Only the carrier it's locked to (Orange Swiss) can unlock the phone.  If you have no prior business with them and can't contact the seller, sell the phone and buy an officially unlocked phone from Apple or a reliable source (i.e. NOT ebay).