2 Replies Latest reply: Dec 27, 2012 2:25 PM by artfromwi
artfromwi Level 1 Level 1 (0 points)

I was playing a game on my Iphone 4 and all of sudden the phone turned off and now I can not get it to turn back on.  The battery was fully charged 15 minutes before I started the game.  any suggestions on what I should do?


iPhone 4, iOS 5.0.1
  • 1. Re: My Iphone 4 turned off and won't turn back on! Help!
    brad805 Level 5 Level 5 (7,290 points)

    Reset, hold both home and power buttons until the iPhone begins to start. This usually takes about 10 seconds of holding both buttons. If still nothing, connect iPhone to Wall Charger, and Reset again, this can take about 20 seconds time of holding both buttons while on charger.

  • 2. Re: My Iphone 4 turned off and won't turn back on! Help!
    artfromwi Level 1 Level 1 (0 points)

    Brad thanks for the reply! 

     

    Unfortunately I tryied both of those things and still no response from the phone.  When I tryied to do a restore through my Itunes account an error message came up "Unknown Error"  (1601) I have gone through the check list of things like check the USB adapter and cord and made sure the connection was good, I also do not believe that it is a computer security setting  issue because I just undate my other two Iphones.

     

    So unless someone has another idea it looks like we are off to service to see whats - what!