I recently bought a new macbook. Previously I had been using my c.2008 macbook which I bought with Logic express installed. Since then I upgraded to Logic 9. I've restored my new macbook with my time machine. When I open logic it wants the serial number. I put in the upgrade number but it then asks for the original logic serial number. As I bought my mac with it already installed I don't know it. What can I do?
Apple does not pre-install Logic before delivery so either you purchased the laptop used from an individual or a store installed if for you. In either case, you should have received ALL the paperwork and install disks. The serial number for Express is in the paperwork. If you did not get that material, you were running a pirated copy.
If this does not describe your situation, you should call Apple Care and plead your case.
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