Currently Being ModeratedDec 26, 2012 7:33 AM (in response to Jeffnebraska)
Well this is an instance where I wished I was wrong. We all must wait for 6.1 and hope it really is the fix as the notes suggest. Anyone have any good information on when 6.1 will be released?
Currently Being ModeratedDec 26, 2012 4:04 PM (in response to superclay)
Can you confirm that this bug also affects the cellular iPad using 6.0.1?
Been tearing my hair out trying to get push email to work for more than 10 minutes at a time.
I've tried everything from removing /adding accounts to reset and wipe.
I've turned off cellular and used WiFi only but no joy.
Currently Being ModeratedDec 27, 2012 2:33 PM (in response to superclay)
Called Apple support today using the 90 day "free" service for iPad 4 cellular with this problem.
Not a good experience.
Told at one point to just set email to fetch every 15 minutes!
Told also to factory restore device (iPad 4) which I did.
Told also that I would be emailed information on how to factory reset and backup the device. I was not sent the information. Rather I was sent a case open and case closed link in an email.
Hasn't helped although it is now working very intermittently - for 8 hours - whereas previously it was hardly working at all.
When I send test emails both an iPod and Android phone pick up the emails instantly - the cellular iPad 4 iOS 6.0.1 may or may not pick them up within 10 to 20 minutes.
Can anyone confirm whether or not this problem only happens once a wifi signal has been left? Does it only appear once a cellular signal is used or is it pretty much constant?
This is really shoddy service and a very poor quality product.
Currently Being ModeratedJan 1, 2013 3:06 PM (in response to Caesarp)
I just bought an iPhone 5 on New Year's Eve from Verizon. I missed a bunch of after hours support emails this morning because of this.
We use exchange 2007
The emails show up as soon as I open the inbox of the account.
They best get this fixed soon. I can't miss these important emails.
Currently Being ModeratedJan 1, 2013 4:27 PM (in response to craigreilly)
Craig. You speak too soon. Give it 5 days or so. Changes to the phone such as rebooting or pass code lock cause a temp fix. Not permanent. Need to wait for apple to fix with ios update. Trust me.
Currently Being ModeratedJan 1, 2013 4:29 PM (in response to Caesarp)
As soon as push fails I'll be sure to let you know. But nothing at all (reboot, reset network settings, remove and add exchange account, etc) allowed push emails to work until I removed the pass code. All I can do is tell users of my experience which for the time being is allowing me to get push notifications with my email.
I don't think it is a replacement for Apple figuring this out.
Currently Being ModeratedJan 1, 2013 10:12 PM (in response to Caesarp)
iPhone 5,2 - iOS 6.1 beta 4 -work email uses Exchange 2007. All settings set to push etc.
I can report that it started working again after reseting and setting up my device as new - but the problem's returned again today.
I have an iPad 2 on iOS6 and exchange push email work's fine on that.
Strangely enough google's new 'Gmail' app pushes email perfectly fine on my iPhone 5. I set my iPhone aside and sent a test mail to my work address and i didn't get the notification in on my iPhone - but instantly got it on my iPad. Around 30 minutes later i sent one to my Gmail address and got the pushed notification instantly on my iPhone. Around a minute later,while the lock screen was still on, i received a notification of the email that i sent to my work exchange account 30 minutes ago.
Here's hoping they permanently resolve this in the full 6.1 release.
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