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HT3904: Apple Magic Mouse and Apple Wireless Mouse: How to find the serial number

Learn about Apple Magic Mouse and Apple Wireless Mouse: How to find the serial number

HT3904 battery exploded

416 Views 1 Reply Latest reply: Dec 27, 2012 9:30 PM by Barry Hemphill RSS
echo45 Calculating status...
Currently Being Moderated
Dec 25, 2012 4:33 PM

I just recieved a magic mouse from my dad and when I noticed the mouse wasn't working I opened the mouse up one of the batteries corroded, so much so the reaction actually ate away some of the outside aluminum. I tried to clean out the battery case to see if the mouse would still work but unfortunately no luck. I was just trying to see who I needed to contact to get a replacement.

 

Thanks

 

Echo

Magic Mouse
  • Barry Hemphill Level 7 Level 7 (33,085 points)
    Currently Being Moderated
    Dec 27, 2012 9:30 PM (in response to echo45)

    Hello:

     

    If the mouse is less than one year old, call Applecare with a warranty issue.  Incidentally, faulty batteries that damage a device are not covered by Apple (or anyone else).

     

    Barry

    iMac, OS X Mountain Lion (10.8.2), 4 GB memory,DSL, Airport Express

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