3 Replies Latest reply: Mar 2, 2013 1:28 PM by Brandon Sky
hrider41 Level 1 Level 1 (0 points)

Help!


iPhone 3GS (8GB)
  • 1. Re: forgot password
    bbell6 Level 1 Level 1 (100 points)

    Forgot password for what? The device? Your Apple ID?

  • 2. Re: forgot password
    iinami Level 4 Level 4 (1,400 points)

    if you mean the passcode to unlock the phone you have to connect it to the computer you usually do and restore it.

  • 3. Re: forgot password
    Brandon Sky Level 1 Level 1 (35 points)

    How to Reset a Forgotten Passcode


     

    Sometimes, you may forget your passcode, and be locked out of your device. Follow these instructions to reset your passcode.

     

    Warning: If you don't have a backup, then all the data and apps on the device are lost.

     

    Step 1: Hold down the sleep and home button until the screen goes black (NOT until the red "slide to power off" screen appears).

     

    Step 2: Connect the device to your computer. Immediately hold down the home button when the device turns on until the recovery mode screen appears.

     

    Note: Make sure you put your device in recovery mode and not in DFU mode.

     

    Step 3: Open iTunes if it is not already on. When iTunes recognizes your device, a dialog appears saying that the device is in recovery mode. Press OK or hit Enter on the keyboard.

     

    Step 4: Click Restore, then confirm that you want to restore your device to its factory settings. The latest version of the software will be downloaded from Apple and installed.

     

    Note: To restore your device, you need to be connected to the Internet.

     

    Step 5: Wait for the device to be restored. After the restoring completes, you can choose to restore your contacts, text messages, music, etc.

     

    Step 6: There is no step 6. You are done.