3 Replies Latest reply: Dec 28, 2012 2:11 PM by varjak paw
Minussen Level 1 Level 1 (0 points)

I cannot purchase anything according to iTunes. Why?


iPad 2
  • 1. Re: Purchase
    varjak paw Level 10 Level 10 (169,765 points)

    Impossible to even guess without more details as to the exact problem. Please post more information, including the full text of any error message you may have received.

     

    Regards.

  • 2. Re: Purchase
    Minussen Level 1 Level 1 (0 points)

    For example when I want to purchase something in a game, it pops up a window saying " connect to iTunes server" or something like that..

  • 3. Re: Purchase
    varjak paw Level 10 Level 10 (169,765 points)

    Again, we really need to know the exact error message. It makes a difference. We also need to know what device you're attempting to purchase from, whether you've verified a valid Internet connection from that device, whether this happens only with a single device or any device you try to use to purchase from your iTunes Store account, and other such details. Otherwise we just have insufficient informaton on which to base a diagnosis.


    Regards.