7 Replies Latest reply: Dec 29, 2012 8:48 AM by macjack
ilvaniam Level 1 Level 1 (0 points)

So I went to the about this mac section and clicked on more info, but nothing happened . So then I looked for my system profiler manually in the utilities folder and it wasn't there.

 

I haven no freaking idea how it disappeared, but it did. How can I get it back without installing my imac all over again? Especially since lion didn't come with installation cd's so it's not like I can extract it with pacifist.

 

Also can I know if anything else disappeared or got erased?

 

 

Thanks a bunch!!!!!!


iMac (21.5-inch Mid 2011), Mac OS X (10.7.5)
  • 1. Re: Help! System Profiler disappeared!
    Maciwillnevergoback Level 1 Level 1 (0 points)

    Hey ,

     

    Try to run a "repair disk permissions" in disc utility.

     

    1. From the Go menu chose Utilities to open the utility applications folder. Find the application named Disk Utility and double click it to launch it.
    2. The column at the left side of the Disk Utility window lists the available disk drives with the volumes they contain indented below each. Click on the indented volume with the name of the disk you want to check. Odds are you’ll only have one choice, a volume named “Macintosh HD”, unless you partitioned the Mac’s drive or added extra drives.
    3. The right side of the window should already be showing you the First Aid tab, otherwise select it yourself.
    4. Click the Verify Disk button at the lower right corner of the window to check the volume for errors. If no problems are found then congratulations, you’re half way home! If problems are found and the Repair Disk button is enabled click it and keep your fingers crossed that Disk Utility can tidy things up for you. If that button is dimmed you are probably checking the Mac OS X startup disk which, unfortunately, can’t be repaired while you’re running from it so you’ll have to use one of the other methods that follow to attempt a fix.
    5. Assuming you passed the first test you can now click the Repair Disk Permissions button to find and fix problems with file ownership and access rights. It’s somewhat normal to see a few errors here especially after a software update and with printer drivers and internet plug-ins. Problems here are generally not critical but repairing permissions has been known to fix a few obscure issues from time to time.
    6. You’re done! Press COMMAND + Q or choose Quit Disk Utility from the Disk Utility

     

    Also see HT1452 http://support.apple.com/kb/HT1452

     

     

    I can imagine how scary this can be, but there are several things that can be done before a restore is warrented.

     

    Good luck,

     

    Guyute

  • 2. Re: Help! System Profiler disappeared!
    ilvaniam Level 1 Level 1 (0 points)

    Hello! Thanks so much for the response!

     

    I  followed what you said and it didn't work

     

     

    It repaired some other stuff like Java etc, but I still don't have the system profiler.

     

    It had no errors either.

     

    Thank you for the help anyways!

  • 3. Re: Help! System Profiler disappeared!
    macjack Level 9 Level 9 (50,510 points)

    If you have another Mac running the same system you can copy the app from there. Also, re-installing the Combo Update may work. Also booting holding cmd-r and re-install will be an install "in place" and should not effect any of your data or other apps.

  • 4. Re: Help! System Profiler disappeared!
    ilvaniam Level 1 Level 1 (0 points)

    Since I'm not running mountain lion, how do I do the boot exactly???

     

    Thank you for the help btw!

  • 5. Re: Help! System Profiler disappeared!
    macjack Level 9 Level 9 (50,510 points)

    Sorry, my mistake I'd been over in the ML section for a while.

    Lion is the same.

    http://support.apple.com/kb/HT4718

     

    Or, you might try the 10.7.5 Combo Update

     

    EDIT: If you had a backup this would just be a drag and drop, or a Time Machine restore.

    You really should consider getting an external drive to maintain a good backup with either Time Machine or SuperDuper or CarbonCopy Cloner.


  • 6. Re: Help! System Profiler disappeared!
    ilvaniam Level 1 Level 1 (0 points)

    Thank you so much!!!

    This helped so much you don't even know!

  • 7. Re: Help! System Profiler disappeared!
    macjack Level 9 Level 9 (50,510 points)

    You're welcome, glad it's sorted!