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iPhone 5 drops/hangs LTE connection

442 Views 4 Replies Latest reply: Dec 29, 2012 8:01 AM by Chad711 RSS
Chad711 Level 1 Level 1 (5 points)
Currently Being Moderated
Dec 28, 2012 2:13 PM

Does any one else notice that the iPhone 5 will randomly drop your LTE and then hang on LTE with out working? This happens all the time to me, almost daily now. What I have to do each time is put my phone in Airplane mode and then turn Airplane mode off and instanly LTE is working.

 

It seems this is noticable when sending a text. It will hang for minutes and not send. Shows I'm on LTE but not sending the text. Why doesn't it switch over to 4G?

 

This is a software/hardware issue with the iPhone that needs to get fixed. I want to like the iPhone 5 but this iPhone has been the buggest of them all.

  • ltoddokc Calculating status...
    Currently Being Moderated
    Dec 28, 2012 10:58 PM (in response to Chad711)

    Mine does the exact same thing. I notice it when I'm coming out of a wifi area. It's like the phone won't reconnect to lte from wifi. I even had my first iPhone 5 replaced because of this issue and now the new one is doing the same thing.  Very frustrating.

  • diesel vdub Level 7 Level 7 (20,785 points)
    Currently Being Moderated
    Dec 29, 2012 5:41 AM (in response to Chad711)

    What version of iOS is the device running?

    Have you tried Settings > Reset > Reset Network Settings?

     

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Has any of this been tried?

     

    Who is the carrier?  Have they been contacted to rule out network issues?

  • ltoddokc Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 29, 2012 7:01 AM (in response to diesel vdub)

    I don't know about the OP but mine is on 6.0.2. I have contacted AT&T and they took me through the resetting of network settings, I've reset the phone as new and from a back up, both phones actually. It makes no difference.

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