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How do i fix my iphone 5 broken power button

10254 Views 7 Replies Latest reply: Dec 29, 2012 1:08 PM by pukoh RSS
vienna1791 Calculating status...
Currently Being Moderated
Dec 28, 2012 8:15 AM

I struggle to put my iPhone 5 to sleep with the power button. It seems that I have to press it real hard to get it to respond. Any suggestions? Is there an app that I could use in lieu of the power button?

iPhone 5, iOS 6.0.2
  • brad805 Level 5 Level 5 (7,285 points)
    Currently Being Moderated
    Dec 28, 2012 10:26 AM (in response to vienna1791)

    Virtual Lock Button, tap Settings App > General > Accessibility > Assistive Touch > ON > tap new small white screen button > Device > Lock. This can even be used to turn iPhone OFF. To turn ON connect iPhone to power ie charger or USB port of computer. Since iPhone 5 has full Warranty make arrangements and take to Apple for resolution.

  • pukoh Level 1 Level 1 (0 points)
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    Dec 29, 2012 4:15 AM (in response to vienna1791)

    this happened to me after the update to 6.0.2

     

    seems stupid that we need a software button to do something we have a physical button for.

    You think with all their money apple could afford to test their software before releasing it.

  • diesel vdub Level 7 Level 7 (20,745 points)
    Currently Being Moderated
    Dec 29, 2012 6:18 AM (in response to pukoh)

    pukoh wrote:

     

    seems stupid that we need a software button to do something we have a physical button for.

    You think with all their money apple could afford to test their software before releasing it.

    Seems stupid that a user would be whining about an issue on a "new" device that is fully covered under warranty instead of taking it to the manufacturer for evaluation and possible replacement.

     

    I'm going to take a wild guess that you also cannot be bothered to try basic troubleshooting from the User's Guide which is reset, restart, restore (first from backup then as new).

  • diesel vdub Level 7 Level 7 (20,745 points)
    Currently Being Moderated
    Dec 29, 2012 7:07 AM (in response to vienna1791)

    So you do not want a fully functional device.

     

    FYI, Apple provides an option to have a replacement device shipped to you prior to you shipped the damaged device for situations such as yours.

     

    And frankly, 300 miles isn't that far... it's only a few hours drive.

  • pukoh Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 29, 2012 1:08 PM (in response to diesel vdub)

    Real helpful.

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