1 2 Previous Next 16 Replies Latest reply: Dec 29, 2012 11:38 AM by cheonweb
waterb56 Level 1 Level 1 (0 points)

I recently transferred a video which was filmed on my iphone to my PC. I am now trying to transfer it back but it tells me the file is unsupported. I am sure the problem is because video recorded on the iphone is .mov format which is not supported by iphone. How can I transfer home videos back to my iphone once they have been taken off?


iPhone 4, iOS 6.0.1
  • 1. Re: Video Transfer
    MO-BEN123 Level 2 Level 2 (150 points)

    i am guessing that you are using Windows Media Player , which automatically converts the file to .mov. To put it back you have to convert it .Mp4. Look for an online converter. If the Video is too big download a Video converter

  • 2. Re: Video Transfer
    waterb56 Level 1 Level 1 (0 points)

    When you look at the video files on the iphone before they are transferred to PC in windows explorer they are already in .mov format. So what this tells me is the iphone records videos in a format that is not supported by itself but for some reason when they are sitting on your phone in photos you can play them. However if you transfer them to your PC you are unable to transfer them back without third party software to convert them to mp4? This makes no sense whatsoever.

  • 3. Re: Video Transfer
    cheonweb Level 4 Level 4 (3,440 points)

    How did you tried to send your video back to iphone?

    You have to add the video in itunes and sync by selecting it under Movies tap in iTunes.

  • 4. Re: Video Transfer
    MO-BEN123 Level 2 Level 2 (150 points)

    Like cheonweb said, you should synch them from iTunes to your new iphone 5. i hav'nt used iTunes alot so... yeah.

  • 5. Re: Video Transfer
    cheonweb Level 4 Level 4 (3,440 points)

    I don't think that Windows Media Player converts anything.

    Windows Movie Maker converts to .wmv if you want but thats not the case.

    I think the OP just wants to empty the Camera Roll and sync the videos back to iPhone.

  • 6. Re: Video Transfer
    MO-BEN123 Level 2 Level 2 (150 points)

    My bad. it is .wmv .What does OP stand for?

  • 7. Re: Video Transfer
    waterb56 Level 1 Level 1 (0 points)

    1. I have added the videos to my itunes library then tried dragging the file to my iphone in itunes. When I do that it tells me the movie cannot be transferred because the iphone will not play it.

     

    2. I added the movies to the "my pictures" folder on my PC and checked "include videos" under the photos tab. When I synced I got a error saying the videos will not transfer because the format is not supported.

     

    3. I tried selecting the videos from the movies tab and then syncing and get the same arror as #2 above.

  • 8. Re: Video Transfer
    MO-BEN123 Level 2 Level 2 (150 points)

    I think there must be a bug somewhere when playing the video on your iphone

  • 9. Re: Video Transfer
    cheonweb Level 4 Level 4 (3,440 points)

    Can you play this video on computer?

  • 10. Re: Video Transfer
    cheonweb Level 4 Level 4 (3,440 points)

    OP: Original Poster

  • 11. Re: Video Transfer
    MO-BEN123 Level 2 Level 2 (150 points)

    k thnx

  • 12. Re: Video Transfer
    cheonweb Level 4 Level 4 (3,440 points)

    Is the video still in Camera Roll?

    Can you transfer again from iPhone to PC?

  • 13. Re: Video Transfer
    waterb56 Level 1 Level 1 (0 points)

    I can play the video on the PC. And unfortunately the original video is no longer on the iphone but I just made a new video and transferred it via windows explorer by dragging and dropping from the iphione to the PC and tried to transfer it back to the iphone and get the same results.

  • 14. Re: Video Transfer
    MO-BEN123 Level 2 Level 2 (150 points)

    i think there's a bug.

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