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TS2972: Troubleshooting Home Sharing

Learn about Troubleshooting Home Sharing

TS2972 sound not in sync with picture

343 Views 9 Replies Latest reply: Dec 30, 2012 10:44 AM by julesnewtoMac RSS
Garey Edgar Level 1 Level 1 (0 points)
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Dec 30, 2012 5:56 AM

Movies purchased iTunes do not sync with video, when accessed using home sharing.

 

Message was edited by: Garey Edgar

AppleTV 2, iOS 5.1
  • Winston Churchill Level 10 Level 10 (81,665 points)
    Currently Being Moderated
    Dec 30, 2012 5:54 AM (in response to Garey Edgar)

    Do you have a similar problem playing the movie on the computer.

  • Winston Churchill Level 10 Level 10 (81,665 points)
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    Dec 30, 2012 6:44 AM (in response to Garey Edgar)

    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.

     

    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.

     

    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.

     

    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

  • Winston Churchill Level 10 Level 10 (81,665 points)
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    Dec 30, 2012 7:02 AM (in response to Garey Edgar)

    Netflix and You tube comes from the internet to your router then to the Apple TV, purchased content on your computer comes from the computer to the router to the Apple TV, they are different paths. They are also different resolutions, iTunes movies have far greater quality and therefore require better bandwidth.

  • julesnewtoMac Level 4 Level 4 (1,240 points)
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    Dec 30, 2012 10:32 AM (in response to Garey Edgar)

    I have match and the ATV ethernet to the router and it rocks.  Certainly, in my humble opinion, the best set up but I always go wire over wifi if it doesn't get in the way!

     

    Jules

  • julesnewtoMac Level 4 Level 4 (1,240 points)
    Currently Being Moderated
    Dec 30, 2012 10:44 AM (in response to Garey Edgar)

    No, if I remember correctly I just plugged it in.  I still have home sharing on and can stream if I want to.

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