TS2972: Troubleshooting Home SharingLearn about Troubleshooting Home Sharing
Currently Being ModeratedDec 30, 2012 6:44 AM (in response to Garey Edgar)
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.
Currently Being ModeratedDec 30, 2012 6:57 AM (in response to Winston Churchill)
The problem is just with itunes homeshare media...movies. So you think the other media (from netflix nad utube, which is OK) would not have the same problem. I will try istumbler.
Thanks for your support.
I'll let you know how things go.
Currently Being ModeratedDec 30, 2012 7:02 AM (in response to Garey Edgar)
Netflix and You tube comes from the internet to your router then to the Apple TV, purchased content on your computer comes from the computer to the router to the Apple TV, they are different paths. They are also different resolutions, iTunes movies have far greater quality and therefore require better bandwidth.
Currently Being ModeratedDec 30, 2012 10:19 AM (in response to Winston Churchill)
Thanks, I was aware of that. I think I may hook up the Apple TV to the ethernet cable (directly to the router) and then get Itunes match thereby avoiding home share and wifi issues. The software iStumbler apparently is buggy and the MacOS Mountain Lion has some sort of comparable 'system check'. Its all a bit too much for me (technical) so maybe the direct connection, as mentionned, will take care of things for now.
Appreciating your assistance,
Currently Being ModeratedDec 30, 2012 10:32 AM (in response to Garey Edgar)
I have match and the ATV ethernet to the router and it rocks. Certainly, in my humble opinion, the best set up but I always go wire over wifi if it doesn't get in the way!