3 Replies Latest reply: Dec 30, 2012 8:02 AM by Leedilee
Leedilee Level 1 Level 1 (0 points)

We set up our Apple TV yesterday, but have not been successful at getting any sound from it.  Sound setting was set to 16 bit; volume is up; not sure what else to try.  Help!


Apple TV, iOS 6.0.1
  • 1. Re: no sound with apple tv
    julesnewtoMac Level 4 Level 4 (1,240 points)

    How is it set up, have you checked the HDMI port and cable work properly and with audio.  Do you have optical audio cable and reviever that may work?

     

    Regards

     

    jules

  • 2. Re: no sound with apple tv
    Winston Churchill Level 10 Level 10 (81,980 points)

    Welcome to the Apple Community.

     

    Have you tried adjusting the "Audio Out" and the "Dolby Digital" settings in settings > audio and video? It may be worth trying several combinations of these settings, although typically it is the "Dolby Digital" setting that causes most problems for users.

     

    Also make sure that you have correctly mapped the input port on your sound system to the output, if you are unsure about how to do this, refer to the manual that came with your sound system.

     

    Have you tried playing various content sources (i.e. podcasts, music, iTunes Store video, other video etc), do you have the same problem with all types of comments? You might also check that you can see a red light at the end of your optical audio cable. Is your optical audio cable plugged straight into your sound system, or does it go through a switch or other device?

  • 3. Re: no sound with apple tv
    Leedilee Level 1 Level 1 (0 points)

    Thanks for your comments.  I think I just realized the problem.  I had to use a DVI to HDMI converter on the back of my TV.  Since I am using a Digital Video Input slot, no sound would be available.  I will go get the optical audio cable today and connect it to my sound system and see what happens.  Thanks for the input!!