Currently Being ModeratedApr 27, 2013 9:16 PM (in response to Rockndoodles)
I also have the same issue. I have a number of HD movies pending download with the same issue. I have also tried all of the above before reading the post with no joy. I have also tried downloading to my 64GB iPAD also without resolving the problem. I find it interesting that there has not been a response to the above post on almost 4 months??? My platform is Intel with Windows 7 Pro x64, 16GB RAM, 256GB SSD plus HDD storage+++ and the iTunes library is on a Synology NAS Rack Station. All Downloads stop at 1.64GB.
Does anybody from Apple read posts here?
Currently Being ModeratedApr 27, 2013 11:22 PM (in response to NetworkDoctor)
If I try to play the movie on the iPAD after it has stopped at 1.64 GB, it then continues to download the movie and completes the download. This only appears to work if the iPAD is disconnected from iTunes. Will update after another movie or two.
Currently Being ModeratedApr 28, 2013 3:15 AM (in response to NetworkDoctor)
Heya, thanks for replying
I eventually got in touch with iTunes support who could see I still had pending downloads and were quite happy to cancel them and give me a store credit refund. Their advice was to try another movie or leave it for a few weeks as the movie I wanted was under high demand, which may have led to the problems I had (Avengers + Christmas, fair enough really).
...so about 2 days later I tried it again along with the batman trilogy and everything downloaded just fine.
I always hate the idea of going to customer support but I have to say apple's has always been quick, reasonable and helpfull, so just go for it with a detailed explination and you should be fine
Currently Being ModeratedApr 28, 2013 3:33 AM (in response to Rockndoodles)
Thanks for the reply...
This problem has been ongoing for me for a couple of months so I doubt its a demand issue.
The above worked for me on the pending movies.