Currently Being ModeratedDec 30, 2012 3:03 PM (in response to christophe v.)
This is the way it works.. many others have reported the same.. AFAIK there is no fix. It is the nature of the beast. Use the internal drive of the TC as it behaves better.
You can try turning on the guest account in the TC.. and make sure it has read and write access.. but that still may not work to the USB drive as they are treated differently.
Currently Being ModeratedJan 1, 2013 2:23 PM (in response to LaPastenague)
I remain puzzled. Either this is true and Apple is not correct in adverstizing TC has being THE tool to share external HD .. or this is not the answer and there is another way to configure TC to have it do what Apple says it does. I am going to the next door apple store and ask for a fix or a refund of the HD I bought there believing TC would do what it says it does ...
Currently Being ModeratedJan 1, 2013 2:56 PM (in response to christophe v.)
christophe v. wrote:
I remain puzzled. Either this is true and Apple is not correct in adverstizing TC has being THE tool to share external HD ..
You can share it with multiple Mac computers simultaneously.. but it seems to have issues with multiple user accounts on the same Mac if they are used at the same time.
Again did you turn on the guest account and give that a try??
Currently Being ModeratedJan 1, 2013 3:17 PM (in response to LaPastenague)
Guest account tried with access to shared folders 'on'. Guest Account can see the TC and the shared USB HD folder .. but its content shows empty. There is however no 'no way sign'. I keep wondering why multiple Macs would access the content of a shared external HD via TC and not the multiple accounts of a same Mac.
Why is access to TC shared HD drive ONCE only per computer and not for each account ?
Currently Being ModeratedJan 1, 2013 3:35 PM (in response to christophe v.)
Permissions tie things up.. in order to protect user files access is restricted. Two users on the same IP and computer setup, could be spoofed account. When you login from a different computer you have a different IP address and I guess treated differently by the TC..
Remember the TC is not a NAS.. it wasn't ever designed as a NAS.. it is a backup location for TM.. for which it works perfectly. Extending it to do other things.. was never really the intention.. even adding hard disks by USB is plainly not part of the design intention.. that was for backup of the internal drive. It is too slow for normal use.. at least over ethernet. It is a port for people to use printers.. and because lots of other items apple has to compete or at least by appear to.
Check with Apple.. I am only saying your report is not uncommon.
Currently Being ModeratedJan 1, 2013 5:40 PM (in response to christophe v.)
I am having a similar frustrating problem. I actually had no problems accessing the external drive from multiple computers on the same home network. But all of a sudden, it stopped working. I see the time capsule in my Finder as a shared drive. Normally, when i clicked on it, the external drive would appear. Now, it tries to connect and after a little while, the finder says the connection failed. I've tried to find a solution on-line but have so far been unable to find anything. Very frustrating, especially because it was working just fine before and I can no longer access any of the content on the external drive which houses all of my iTunes media content.
Currently Being ModeratedJan 2, 2013 4:51 AM (in response to LaPastenague)
I'll check with Apple on how they defend the case .. Thanks for trying to help
Currently Being ModeratedJan 3, 2013 2:02 PM (in response to LaPastenague)
Results of my enquiries at Apple Genius Bar .. the guys found the problem interesting. They've been unable to provide a fix neither to give any explanation as to the reason why. To be fair I was not much impressed by the technical level demonstrated ..
In the mean time I have found that if account no.1 can see the shared external drive content and in such case account no.2 (same Mac computer) cannot see its content (only the external HD with a no way sign) this account no.2 can UNMOUNT (by ejecting) this external HD from account 1 and then remount it (just clicking on the TC shared part in a finder window) and .. see and access its content ; whilst account no.1 cannot see its content anylonger. Unless it unmounts the shared external HD and remount it .. then account no.2 can see its content anylonger. This can goes on an on.
So eventually YES the TC can allow to share a USB external drive between several accounts and a same Mac .. BUT this require to unmount and remount EACH time the external drive is accessed from a "no.2 account". So OK to share files with seldom access but not practical in case of frequent access needed.
I just I have now to figure how iTunes can automatically unmount and remount a shared external HD when it needs to access one of this shared HD content from on time account no.1 and then next time from account no.2. May be I am asking too much ..
Currently Being ModeratedJan 5, 2013 5:32 AM (in response to christophe v.)
I used AirPort utility to reboot the TC. And then magically everything works again. My desktop, MacBook and Sonos system all can see and access the external drive connected to the TC. Seems too simple of a fix but it worked for me....at least for now! Good luck!
Currently Being ModeratedJan 5, 2013 5:36 AM (in response to aschi123)
Already tried that (several times) .. did not help to improve access the shared external drive on TC from account no.2. Thanks for helping.