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whatsapp not working on iphone 3G

168333 Views 482 Replies Latest reply: Feb 2, 2014 8:08 AM by Meg St._Clair RSS Branched to a new discussion.
  • jackjack81 Calculating status...
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    Dec 28, 2012 9:52 PM (in response to dilip patwardhan)

    i came to this forum looking for a solution not a debate as to whose fault it is.... If Apple and Whatsapp keeps shifting the blame, this will all be a waste of time... any suggestions who else i should speak to?

     

    I have written to whatsapp twice since last nite and received the same automated response as before...

  • AlexRmF Calculating status...
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    Dec 29, 2012 2:11 AM (in response to jackjack81)

    I actually think we need to speak to someone higher up the hierarchy from whatsapp, because even if Apple forced them not to release new versions of the software for iOS 4.2, our old app version was still supposed to work without the upgrade, the only problem is... whatsapp no longer sends activation codes to users that have older app versions. this means the actual problem is with them... I mean, you can stop the support and new versions for an app on a certain iOS version, but you shouldn't stop the users from running the older versions compatible with their device(s) especially since they were running just fine

  • easer21 Calculating status...
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    Dec 29, 2012 8:24 AM (in response to dilip patwardhan)

    well this is just another reason to add to the growing list of reasons not to buy apple anymore.  This is clearly marketting... stop supporting older phones and force app developers to also drop all support so we have to buy new phones.  Shame on you apple... hello HTC.  Add to that i also wont have to agree to T and C's every 3 days, im sold.

    cheerio apple.

  • KiltedTim Level 8 Level 8 (35,855 points)
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    Dec 29, 2012 8:42 AM (in response to easer21)

    Don't let the door hit you on the way out.

  • asaf1987 Calculating status...
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    Dec 29, 2012 10:48 AM (in response to dilip patwardhan)

    im using iphone 3g also,and yesterday i have notice that i cant use whatsapp anymore because its an older version,but i cant upgrade to 4.3 ios....i just made a decision to buy iphone 4s,but now i really reconsider!!

    apple really dont care about their "ancient" customers!!!!

  • MO-BEN123 Level 2 Level 2 (150 points)
    Currently Being Moderated
    Dec 29, 2012 10:51 AM (in response to WassimKad)

    You cant update the the IOS of iphone 3G high enough to get whatsapp. This was the developers decision to stop the update to 4.2.1

  • francesco_romano Level 1 Level 1 (0 points)
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    Dec 29, 2012 12:00 PM (in response to dilip patwardhan)

    Really... You can't blame Apple for this! Apple has its faults but this is only a whatsapp decision.

    What is changed is not the client (iOS) side, but the server side! They simply refuse our old phones. And before christmas everything worked perfectly!

    There are a lot of ways to support our phones. They don't want to, and they blame Apple (in italy we say "It's like shooting to the Red Cross").

    So..maybe with all this complaints Whatsapp will change its mind....maybe...or maybe not...

  • asaf1987 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 29, 2012 1:06 PM (in response to francesco_romano)

    hey,this is part from the email that i got from whatsapp service:

     

    "Because of Apple's decision to stop supporting these devices, we can no longer provide new app updates for iPhone 3G users.

    "

     

    i understand that new versions cant be supported anymore,but why the older one cant?

  • KiltedTim Level 8 Level 8 (35,855 points)
    Currently Being Moderated
    Dec 29, 2012 1:13 PM (in response to asaf1987)

    Their response is bull. What they mean is, "we can't figure out how to code our application so that it will run on both the old and new version of iOS".

     

    I strongly suspect that the older versions of the app used the phones UDID to activate and track it.

     

    This is now "illegal" under Apple's rules. Actually, Apple's decision to stop this practice was sparked by privacy concerns and a government inquiry. They have probably switched to an activation method that is not supported by 4.2.1 and earlier, and since it is now illegal (they could actually get into trouble with the law, not just Apple), they have cut off access.

     

    It would certainly explain why this happened when and how it did.

  • calvinfromsarnia Calculating status...
    Currently Being Moderated
    Dec 29, 2012 2:58 PM (in response to dilip patwardhan)

    I'm in the same boat. Unlocked 3G via Rogers, $$, purchased App. Counting on What's App to justify further use and unlock of 3G for US usage only to find it will not transfer over to Iphone on "Sync". I Dislike Arrogant People!!! They are almost always UnEthical as well!

  • MO-BEN123 Level 2 Level 2 (150 points)
    Currently Being Moderated
    Dec 29, 2012 2:59 PM (in response to dilip patwardhan)

    You can't update to IOS 4.3 on IPhone 3G. The developers decided that IPhone 3G can only update to ios 4.2.1

  • Julio AR Calculating status...
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    Dec 30, 2012 4:22 AM (in response to dilip patwardhan)

    Same happened to me!

    Welcome Windows Phone on Nokia Lumia.

    Great experience!

  • Oyitchy Calculating status...
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    Dec 30, 2012 2:46 PM (in response to dilip patwardhan)

    Iv just read this - http://blog.whatsapp.com/index.php/2012/06/why-we-dont-sell-ads

     

    The bottom got me

    At WhatsApp, our engineers spend all their time fixing bugs, adding new features and ironing out all the little intricacies in our task of bringing rich, affordable, reliable messaging to every phone in the world. That’s our product and that’s our passion. Your data isn’t even in the picture. We are simply not interested in any of it.

     

    Should have 'updating' and 'exluding iPhone 3G' in there somwhere.

     

    Anyway..

    This may help or be informal... I have access to my 'iOS files' theres a way in there that 'ahtasham' posted that enables it to work because its made to think its 4.3 when downloading any app update. So Whatsapp?

    If they or someone could paste the T & C's on uploading apps as I have looked and I cart get on them as Apple only let devolopers view them....

    Im on 4.1 on iphone 4 with alot of apps installed and settings

    I have ahtasham to say a big thanks to - but Apple kindly removed his post...

  • Oyitchy Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 30, 2012 2:50 PM (in response to dilip patwardhan)

    Google install 4.3 apps on 4.2 click the first result

     

    now why did I not think of that

  • Oyitchy Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 30, 2012 3:34 PM (in response to Oyitchy)

    Right, sorry for constant post here.

    Heres a 'update'

    Just gone on the updates on my app store and 23 updates required on 4.2.1.... Changed as above to 4.3 now 57 updates... So I'm saying Apple

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