Skip navigation

cd is stuck in the disc drive

955 Views 7 Replies Latest reply: Jun 27, 2013 7:03 PM by t5oy RSS
debbiepinner Calculating status...
Currently Being Moderated
Aug 18, 2011 12:18 PM

a disc has got stuck in the disc drive.  it is clicking to try and come out, but it cant. 

  • Kappy Level 10 Level 10 (221,015 points)
    Currently Being Moderated
    Aug 18, 2011 12:20 PM (in response to debbiepinner)

    Five ways to eject a stuck CD or DVD from the optical drive

     

    Ejecting the stuck disc can usually be done in one of the following ways:

     

    1. Restart the computer and after the chime press and hold down the left mouse button until the disc ejects.

     

    2. Press the Eject button on your keyboard.

     

    3. Click on the Eject button in the menubar.

     

    4. Press COMMAND-E.

     

    5. If none of the above work try this: Open the Terminal application in your Utilities folder. At the prompt enter or paste the following:

         /usr/bin/drutil eject

     

    If this fails then try this:

     

    Boot the computer into single-user mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.

  • Arhsmacdude Level 1 Level 1 (20 points)
    Currently Being Moderated
    Jul 10, 2012 10:46 PM (in response to Kappy)

    the /usr/bin/drutil eject command ejected the wrong optical drive

  • AGB77 Calculating status...
    Currently Being Moderated
    Dec 31, 2012 4:51 AM (in response to debbiepinner)

    yes

  • Arhsmacdude Level 1 Level 1 (20 points)
    Currently Being Moderated
    Dec 31, 2012 1:57 PM (in response to AGB77)

    when I took the computer to apple, they managed to get the disc out, but it was damaged.

  • AGB77 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 1, 2013 6:00 AM (in response to Arhsmacdude)

    It seems the disc is not going to eject on its own, so assume it will be a trip to the apple repair shop.

     

    Anyway thanks for everybody's help.

  • Arhsmacdude Level 1 Level 1 (20 points)
    Currently Being Moderated
    Jan 9, 2013 9:36 PM (in response to AGB77)

    its possible that the drive isn't working due to a faulty cable. that's what was wrong with my mac when the disc was stuck

  • t5oy Calculating status...
    Currently Being Moderated
    Jun 27, 2013 7:03 PM (in response to debbiepinner)

    after upgrading to mountain lion my optic drive would not eject CD-R's? After multiple failed attempts with apple tech support I found that the ONLY solution was to put the Imac into "fire wire" mode by holding the T key while booting up, then once in fire wire mode hitting the eject key. I believe there is some flaw with the mountain lion OS at this time, that does not seem to work well with the optic super drive? store bought CD's seem to work just fine.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.