7 Replies Latest reply: Jun 27, 2013 7:03 PM by t5oy
debbiepinner Level 1 Level 1 (0 points)

a disc has got stuck in the disc drive.  it is clicking to try and come out, but it cant. 

  • 1. Re: cd is stuck in the disc drive
    Kappy Level 10 Level 10 (226,775 points)

    Five ways to eject a stuck CD or DVD from the optical drive

     

    Ejecting the stuck disc can usually be done in one of the following ways:

     

    1. Restart the computer and after the chime press and hold down the left mouse button until the disc ejects.

     

    2. Press the Eject button on your keyboard.

     

    3. Click on the Eject button in the menubar.

     

    4. Press COMMAND-E.

     

    5. If none of the above work try this: Open the Terminal application in your Utilities folder. At the prompt enter or paste the following:

     

         /usr/bin/drutil eject

     

    If this fails then try this:

     

    Boot the computer into single-user mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.

  • 2. Re: cd is stuck in the disc drive
    Arhsmacdude Level 1 Level 1 (20 points)

    the /usr/bin/drutil eject command ejected the wrong optical drive

  • 3. Re: cd is stuck in the disc drive
    AGB77 Level 1 Level 1 (0 points)

    yes

  • 4. Re: cd is stuck in the disc drive
    Arhsmacdude Level 1 Level 1 (20 points)

    when I took the computer to apple, they managed to get the disc out, but it was damaged.

  • 5. Re: cd is stuck in the disc drive
    AGB77 Level 1 Level 1 (0 points)

    It seems the disc is not going to eject on its own, so assume it will be a trip to the apple repair shop.

     

    Anyway thanks for everybody's help.

  • 6. Re: cd is stuck in the disc drive
    Arhsmacdude Level 1 Level 1 (20 points)

    its possible that the drive isn't working due to a faulty cable. that's what was wrong with my mac when the disc was stuck

  • 7. Re: cd is stuck in the disc drive
    t5oy Level 1 Level 1 (0 points)

    after upgrading to mountain lion my optic drive would not eject CD-R's? After multiple failed attempts with apple tech support I found that the ONLY solution was to put the Imac into "fire wire" mode by holding the T key while booting up, then once in fire wire mode hitting the eject key. I believe there is some flaw with the mountain lion OS at this time, that does not seem to work well with the optic super drive? store bought CD's seem to work just fine.