4 Replies Latest reply: Dec 31, 2012 7:34 AM by Jacky Yuan
Jacky Yuan Level 1 Level 1 (0 points)

As a loyal Apple fan, I have bought many Apple products since 2005. I am always satisfied with the excellent user experiece Apple offered, but... 


In Dec.24th, I ordered an iPad mini on Apple Online Store (China) for the birthday(Jan.7th). As Apple China promoised to Chinese consumer that iPad mini can be delivered within 2 weeks, meaning that I should recieve it by Jan.6th. But the truth is I recieved a mail from Apple China telling me the delivery date is Jan.12th, but the birthday is Jan. 7th. I tried to call Apple hotline many times, but the REQUEST was rejected. I am a little upset about the broken promise.


Could you tell me how I can receive it by the date Apple China promised to Chinese consumer?

MacBook, Mac OS X (10.6.8)