HT201605: How to reset your iPod shuffle
Learn about How to reset your iPod shuffle
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Helpful answers
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Dec 31, 2012 9:24 AM in response to Timothyfromnewlenoxby Juchud,I had the same problem then I discovered I was not pushing the Jack in fully. Once I did this it suddenly became successfully recognised. (Only took me 4 hours of trying to realise what I was doing wrong) Hope this helps.