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Setting Up Optonline E-mail on MacBook Pro using Outlook 2011

539 Views 0 Replies Latest reply: Dec 31, 2012 8:56 AM by MarleyRyliMom RSS
MarleyRyliMom Calculating status...
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Dec 31, 2012 8:56 AM

I had lots of trouble setting this up.  I even went to a one to one session at the Apple Store and they couldn't figure it out either.

We copied the setting from my outlook off my old PC but no luck.

Then I had an online chat with an optonline representative and let him take control of my screen.

He did two simple things under the account settings:

         (1) Check the box that says override default port, while making sure the Use SSL to connect box is NOT checked

         (2)  Change the outgoing server port to 587

 

The incoming mail servers still stays at port 110, with none of the boxes checked.

 

Hope this helps someone else save a bit of time and hassle.  Good luck.

MacBook Pro, OS X Mountain Lion (10.8.2), Optimum E-mail

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