HT203200: If you see 'There was an error downloading your purchased music' when you try to download music from iTunes

Learn about If you see 'There was an error downloading your purchased music' when you try to download music from iTunes
ianmanley
Level 1 (0 points)

Q: "Error (-50)" occurs, but just 1 track. Have tried all troubleshooting,still getting error.Suspect a corrupt original!

I amgetting the "Error (-50)" message,but only for 1 track (out of 50+ on the album). Have tried all the simple steps- but no use.I suspect the original is corrupted.Is this possible?

PC, Windows 7

Posted on Dec 21, 2012 12:52 PM

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ianmanley

Q: "Error (-50)" occurs, but just 1 track. Have tried all troubleshooting,still getting error.Suspect a corrupt original!

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  • Helpful answers

  • by DyreLogan,

    DyreLogan DyreLogan Dec 23, 2012 6:52 PM in response to ianmanley
    Level 1 (95 points)
    Apple Music
    Dec 23, 2012 6:52 PM in response to ianmanley

    I absolutely loathe iTunes now. Nothing works. I am getting this error code too. The movie is downloading, and has given me the same error code a couple times, but the extra features just will not download at all. Come on Apple, hire someone who knows what they are doing! You fired the guy who gave us the ever popular Maps app because he failed immensely, fire the people responsible for iTunes 11!

  • by tonyawhite,

    tonyawhite tonyawhite Dec 23, 2012 6:56 PM in response to ianmanley
    Level 1 (75 points)
    Dec 23, 2012 6:56 PM in response to ianmanley

    Try this article http://support.apple.com/kb/TS1583

     

    Hope this helps!

  • by jonnyohio,

    jonnyohio jonnyohio Dec 31, 2012 9:36 PM in response to tonyawhite
    Level 1 (10 points)
    Dec 31, 2012 9:36 PM in response to tonyawhite

    Trying those things doesn't work.  I deleted the file, and restarted the download and keep getting the same error.  I have no firewall or antivirus or anything installed on my computer.  My internet is fast and I can go check my download speed right now and see it's fine.  The download starts and then just stops after it downloads for a couple minutes.  This is an issue on apples side, because I'm using the same computer I always have used with iTunes and I've never had this issue before.  I submitted a problem report for mine.  Of course, I'll probably just get credit which won't do any good since apparently downloading a movie from iTunes for me is now impossible.