3 Replies Latest reply: Dec 31, 2012 11:26 PM by Arc676
jimboe737 Level 1 Level 1 (0 points)

Audio preference settings continually default to minimum with Mute ticked whenever I start up.

Technical support could not help desite 30 minutes or more of trying various approaches.

The technician "proved" that it is a system issue and not an individual "user" setting that is affecting the computer.

Any ideas about what is causing the problem and how it might be fixed?

MacBook Air, Mac OS X (10.6.8)