HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch

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paigemc

Q: my daughter downloaded an apple upgrade that her ipod prompted her too, but now the device is frozen. when I go into itunes it wont even show up under devices?? any help please?

my daughter downloaded an apple upgrade that her ipod prompted her to, however now it is frozen. blue screen with apple sign is all I can get to happen and when I go into i tunes it wont show up under devices for me to restore or reset the ipod.  Anyone know what I can do?

Thanks

iPod touch, iOS 5.0.1

Posted on Jan 1, 2013 11:31 AM

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