HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
Learn about If the screen on your iPhone, iPad, or iPod touch doesn't respond to touchQ: my daughter downloaded an apple upgrade that her ipod prompted her too, but now the device is frozen. when I go into itunes it won ... my daughter downloaded an apple upgrade that her ipod prompted her too, but now the device is frozen. when I go into itunes it wont even show up under devices?? any help please? more
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Helpful answers
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Jan 1, 2013 2:52 PM in response to paigemcby lllaass,Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.