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Why can't my system 'see' the fact that I've downloaded an update on some Epson printer software.,

392 Views 8 Replies Latest reply: Jan 2, 2013 10:33 AM by Eric Root RSS
sapper Level 1 Level 1 (70 points)
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Jan 1, 2013 6:21 AM

Hi all, and happy New Year,


I was gifted an Epson Stylus CX5400 (about 10 yrs old now) but am unable to 'instruct' system preferences to recognise that the software exists on my



Here's the image I get when I click '+' to add printer.


Screen Shot 2012-12-23 at 18.25.01.png

I'm simply unable to type anything anywhere, especially in those 2 boxes marked 'Name' and 'Location'.


Any ideas, anyone?

iMac (20-inch Early 2008), OS X Mountain Lion (10.8.2), HP 3310 A-I-O, Epson Stylus CX5400


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