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302 Views 14 Replies Latest reply: Jan 3, 2013 8:58 AM by lllaass RSS
Nettypooh Calculating status...
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Jan 2, 2013 6:37 AM

itunes & USB picture will not go away, how can I fix this? Everything that has been suggested so far, does not work.

iPod touch, Windows XP
  • roaminggnome Level 10 Level 10 (89,240 points)
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    Jan 2, 2013 6:40 AM (in response to Nettypooh)

    What have you tried?

     

    This means that you should restore your ipod.

  • lllaass Level 10 Level 10 (135,325 points)
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    Jan 2, 2013 6:53 AM (in response to Nettypooh)

    Let the battery fully drain. After charging for at least an hour try again.

  • lllaass Level 10 Level 10 (135,325 points)
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    Jan 2, 2013 9:10 AM (in response to Nettypooh)

    Sometimes problems like that are due t a software glitch/loop and sometimes by a hardware problem.

  • lllaass Level 10 Level 10 (135,325 points)
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    Jan 3, 2013 6:12 AM (in response to Nettypooh)

    Your only way is if you have the version that was compatible on your computer such as in the recycle bin/trash or in a computer file backup. In that case delete the current version that is in your iTunes App library and replace it with the older version. Then sync.

    Also see:

    Recover Older Versions of iPhone Apps After Updating — Apple News, Tips and Reviews

  • lllaass Level 10 Level 10 (135,325 points)
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    Jan 3, 2013 6:37 AM (in response to Nettypooh)

    You have a 2G iPod and it can only go to 4.2.1. Since there has not been an update for the 2G for over two years I doubt there will be another one.

  • lllaass Level 10 Level 10 (135,325 points)
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    Jan 3, 2013 6:58 AM (in response to Nettypooh)

    Many developers when they updated their apps to support iOS 5 and 6 dropped compatibility for iOS 4.2.1 and earlier.

  • lllaass Level 10 Level 10 (135,325 points)
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    Jan 3, 2013 8:58 AM (in response to Nettypooh)

    I suspect you have a 2G iPod. Those can only go to iOS 4.2.1. On the outside the 2G looks the same as the 3G. Many users think they have a 3G when they only have a 2G.

    Identifying iPod models

    iPod touch (3rd generation)

    iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.

    The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

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