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icloud not backing up

498 Views 3 Replies Latest reply: Jan 2, 2013 12:30 PM by randers4 RSS
binita71 Calculating status...
Currently Being Moderated
Jan 2, 2013 10:49 AM

Hi,

 

I have been backing up my iphone 4 to icloud but no photos, notes or other items back up other than reminders and contacts. Its driving me a bit mad. I have everything showing 'on' on the phone to back up and i paid for storage.

 

Please elp!

Thanks, Binita.

iPhone 4, iOS 6
  • randers4 Level 9 Level 9 (53,050 points)
    Currently Being Moderated
    Jan 2, 2013 11:16 AM (in response to binita71)

    The iCloud backup includes the following information:

     

    1. Photos and videos in the Camera Roll
    2. Device settings (for example: Phone Favorites, Wallpaper, and Mail, Contacts, Calendar accounts)
    3. App data
    4. Home screen and app organization
    5. Messages (iMessage, SMS, and MMS)
    6. Ringtones
    7. Visual Voicemails

     

    If you have everything turned on in your backup settings, and the backup completes successfully, what makes you think this information is not being backed up?

  • randers4 Level 9 Level 9 (53,050 points)
    Currently Being Moderated
    Jan 2, 2013 12:30 PM (in response to binita71)

    You can't see you photos on icloud.com; you can only view them on your device.  You can tell if it backed up successfully by going to Settings>iCloud>Storage & Backup, then at the very bottom look for "Last Backup: [date]".  If it backed up successfully you will see a backup date within the last 24 hours.

     

    If your notes aren't appearing on icloud.com, try creating a new one, then see if it appears there after a few minutes.  If it does, then you will have to copy and paste the text of your existing notes into new notes to get them to sync to iCloud.

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