francisco_azu

Q: Aperture doesn't open after clean installation of Mountain Lion

I have just done a clean installation  of mountain lion.

After that, I have downloaded my copy of aperture from the store and installed it ( i think, just becase when done, at the store says that it is installed )

But when I try to launch aperture from de applications menu, an error appears and aperture quits immediatelly. The error says that, "an error has occurred. You should reinstall aperture or could be your operating system is not supported", more or less, translating it from the Spanish.

I have been searching for the installed files with finder, but nothing seems to be installed at the hard disk. Even the library that tipically appears at the Pictures folder doesn't appear.

Could somebody help me, please?

kind regards to everybody.

iMac, OS X Mountain Lion (10.8.2)

Posted on Jan 1, 2013 3:03 PM

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Q: Aperture doesn't open after clean installation of Mountain Lion

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  • by léonie,

    léonie léonie Jan 1, 2013 3:33 PM in response to francisco_azu
    Level 10 (108,604 points)
    iCloud
    Jan 1, 2013 3:33 PM in response to francisco_azu

    Usually this is accompanied by a crash log. Could you please post the first 60 or so lines of the crash log? 

  • by francisco_azu,

    francisco_azu francisco_azu Jan 2, 2013 9:29 AM in response to léonie
    Level 1 (0 points)
    Jan 2, 2013 9:29 AM in response to léonie

    Many thanks for your answer.

    Attached detailed message or error that I get:

     

    Process:         Aperture [311]

    Path:            /Applications/Aperture.app/Contents/MacOS/Aperture

    Identifier:      com.apple.Aperture

    Version:         3.4.3 (3.4.3)

    Build Info:      Aperture-310022000000000~2

    App Item ID:     408981426

    App External ID: 12009533

    Code Type:       X86-64 (Native)

    Parent Process:  launchd [117]

    User ID:         501

     

     

    Date/Time:       2013-01-02 18:22:43.533 +0100

    OS Version:      Mac OS X 10.8.2 (12C60)

    Report Version:  10

     

     

    Interval Since Last Report:          26292 sec

    Crashes Since Last Report:           13

    Per-App Crashes Since Last Report:   13

    Anonymous UUID:                      94615913-F3B0-01D5-C740-D0C4474C62F7

     

     

    Crashed Thread:  0

     

     

    Exception Type:  EXC_BREAKPOINT (SIGTRAP)

    Exception Codes: 0x0000000000000002, 0x0000000000000000

     

     

    Application Specific Information:

    dyld: launch, loading dependent libraries

     

     

    Dyld Error Message:

      Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager

      Referenced from: /Applications/Aperture.app/Contents/MacOS/Aperture

      Reason: no suitable image found.  Did find:

              /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager: no matching architecture in universal wrapper

              /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager: no matching architecture in universal wrapper

     

     

    Binary Images:

           0x10b1b9000 -        0x10b90efff  com.apple.Aperture (3.4.3 - 3.4.3) <01A802BA-0100-3F80-947C-A8FEA4726352> /Applications/Aperture.app/Contents/MacOS/Aperture

           0x10bb2b000 -        0x10bb34ff7  com.apple.PhotoFoundation (1.0 - 10.17) <C40F985F-9C0A-389A-9E21-684EB0A5B160> /Applications/Aperture.app/Contents/Frameworks/PhotoFoundation.framework/Versio ns/A/PhotoFoundation

           0x10bbad000 -        0x10c0cdfff  com.apple.RedRock (1.9.4 - 310.33) <9B94495A-2267-3684-B6E8-9FE3D4B46495> /Applications/Aperture.app/Contents/Frameworks/RedRock.framework/Versions/A/Red Rock

           0x10c3d8000 -        0x10c45bfff  com.apple.iLifePageLayoutCore (1.0 - 200.9) <8AAC1EB9-5823-3624-A525-635C2A77C34E> /Applications/Aperture.app/Contents/Frameworks/iLifePageLayoutCore.framework/Ve rsions/A/iLifePageLayoutCore

           0x10c4bb000 -        0x10c4c0fff  com.apple.iLifePhotoStreamConfiguration (3.4 - 2.5) <906317D7-09FF-3B77-8F35-01BB74C0109C> /Applications/Aperture.app/Contents/Frameworks/iLifePhotoStreamConfiguration.fr amework/Versions/A/iLifePhotoStreamConfiguration

           0x10c4cb000 -        0x10c4fcff7  com.apple.iLifeAssetManagement (2.7 - 40.34) <E4E1A39C-E8AE-31D5-9C50-B392EBAD7447> /Applications/Aperture.app/Contents/Frameworks/iLifeAssetManagement.framework/V ersions/A/iLifeAssetManagement

           0x10c533000 -        0x10c540ff7  com.apple.iphoto.AccountConfigurationPlugin (1.2 - 1.2) <0F515DED-D77E-3E4F-876D-F5CE596A844C> /Applications/Aperture.app/Contents/Frameworks/AccountConfigurationPlugin.frame work/Versions/A/AccountConfigurationPlugin

           0x10c552000 -        0x10c5f5ff7  com.apple.MobileMe (13 - 1.0.4) <9A7FCC99-67CE-3F5E-98BB-9079B305087F> /Applications/Aperture.app/Contents/Frameworks/MobileMe.framework/Versions/A/Mo bileMe

        0x7fff6adb9000 -     0x7fff6aded93f  dyld (210.2.3) <36CAA36E-72BC-3E48-96D9-B96A2DF77730> /usr/lib/dyld

        0x7fff8883c000 -     0x7fff88842fff  com.apple.DiskArbitration (2.5.1 - 2.5.1) <F7DAF7CC-5893-3F06-9168-3B0192B66D15> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

        0x7fff88d4c000 -     0x7fff88efafff  com.apple.QuartzCore (1.8 - 304.0) <897FAA5D-FF13-33FE-878B-B164D684F019> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

        0x7fff89fa9000 -     0x7fff8a133fff  com.apple.WebKit (8536 - 8536.26.14) <7C4D5DE6-7153-3E54-8D4F-BB2E9AE74878> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit

        0x7fff8af6a000 -     0x7fff8af6afff  com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

        0x7fff8b977000 -     0x7fff8b9e4ff7  com.apple.framework.IOKit (2.0 - 755.18.10) <142E19DD-1C8D-3D61-ABC8-83994A73279F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

        0x7fff8c5bb000 -     0x7fff8c5bbfff  com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services

        0x7fff8d628000 -     0x7fff8d8a8ff7  com.apple.AOSKit (1.05 - 151) <A34E8584-797C-318F-9E25-937A710C68AB> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit

        0x7fff8e571000 -     0x7fff8e580ff7  com.apple.opengl (1.8.6 - 1.8.6) <720CC06C-0D01-37AE-BB3D-D7F0242B262A> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

        0x7fff8f584000 -     0x7fff8f584fff  com.apple.Carbon (154 - 155) <1B2846B1-384E-3D1C-8999-201215723349> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

        0x7fff904f1000 -     0x7fff907c1fff  com.apple.security (7.0 - 55179.1) <639641EF-8156-3190-890C-1053658E044A> /System/Library/Frameworks/Security.framework/Versions/A/Security

        0x7fff919b9000 -     0x7fff91a56ff7  com.apple.PDFKit (2.7.2 - 2.7.2) <DE5BE2EF-2570-3792-B1C3-AAD45765F533> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit

        0x7fff92574000 -     0x7fff92574fff  com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

        0x7fff932d0000 -     0x7fff934b9fff  com.apple.CoreFoundation (6.8 - 744.12) <EF002794-DAEF-31C6-866C-E3E3AC387A9F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

        0x7fff9443e000 -     0x7fff9443efff  com.apple.Accelerate (1.8 - Accelerate 1.8) <6AD48543-0864-3D40-80CE-01F184F24B45> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

        0x7fff94441000 -     0x7fff94492ff7  com.apple.SystemConfiguration (1.12.2 - 1.12.2) <E095637C-457F-3D8F-AE32-A032F9D5A46C> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration

     

     

    Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.53f13

    Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB

    Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020

    Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020

    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P

    Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

    Network Service: Wi-Fi, AirPort, en1

    Serial ATA Device: Hitachi HDE721010SLA330, 1 TB

    Serial ATA Device: OPTIARC DVD RW AD-5680H

    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2

    USB Device: Elements 1042, 0x1058  (Western Digital Technologies, Inc.), 0x1042, 0x24100000 / 3

    USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2

    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 3

  • by léonie,Solvedanswer

    léonie léonie Jan 2, 2013 11:57 AM in response to francisco_azu
    Level 10 (108,604 points)
    iCloud
    Jan 2, 2013 11:57 AM in response to francisco_azu

    That is a well-known bug:

    Dyld Error Message:

      Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager

      Referenced from: /Applications/Aperture.app/Contents/MacOS/Aperture

      Reason: no suitable image found.  Did find:

    A framework is missing from your system library. This is best be fixed by reinstalling your MacOS X version. You must have installed something else after installing the System, for example Final Cut (Aperture 3.x: Aperture unexpectedly quits if Final Cut Express 4 is installed). This installation usually causes this kind of system corruption. To fix this, install Mt. Lion again on top of the current system, so you do not have to install Final Cut again, if that was what has been causing this.

     

     

    I have been searching for the installed files with finder, but nothing seems to be installed at the hard disk. Even the library that tipically appears at the Pictures folder doesn't appear.

     

    The library will only appear, if Aperture has been run at least once. But are you saying, there is no Aperture.app inside your "Applications" folder?

    The Crash report shows an Aperture application package in the Applications-folder: /Applications/Aperture.app/Contents/MacOS/Aperture

  • by francisco_azu,

    francisco_azu francisco_azu Jan 2, 2013 2:06 PM in response to léonie
    Level 1 (0 points)
    Jan 2, 2013 2:06 PM in response to léonie

    Many thanks leonieDF.

    Yes. First thing that I did when I installed Mountain Lion was to install my copy of Final Cut Express. Then, I installed Numbers and Pages, and finally Aperture.

    I could download Aperture to my applications folder, but when I double clicked over the aperture icon, the crash report apeared, as I have shown you.

    But I have been using Final Cut Express in the past running over Mountain Lion, and aperture was also installed withouth problems. I think that the reason could be because I updated from Snow Leopard, then to Lion and finally to Mountain Lion.

    You are saying that I could reinstall Mountain Lion again over my current system but I'm afraid my osx could turn into an unstable system.

    Many thanks for your help. It was really usefull

  • by léonie,

    léonie léonie Jan 2, 2013 2:20 PM in response to francisco_azu
    Level 10 (108,604 points)
    iCloud
    Jan 2, 2013 2:20 PM in response to francisco_azu

    You are welcome.

     

    You do not necessarily need to do a clean install again, since you just did one. The only thing that really is missing is the plug-in manager framework and the reinstall will restore that. This is the bug-fix recommended by Apple in there support article.

     

    Then make a copy of this framework, so that you can restore it without reinstalling, if need be.

     

    Regards

    Léonie