Currently Being ModeratedJan 1, 2013 3:46 AM (in response to jaodegaard)
You didn't mention about getting the 'slide to power off' option. When you press the power button, do you hold it until you see that come up? When you slide to power off, what happens?
Currently Being ModeratedJan 1, 2013 4:21 PM (in response to kb1951)
I do get the "slide to power off" screen, and when I slide it off, the phone appears to shut down, but then it immediately roboots back on again (with the Apple logo displayed on the screen). It then just displays the home screen.
Thanks for the help! Any other suggestions?
Currently Being ModeratedJan 2, 2013 3:14 PM (in response to jaodegaard)
I guess a simple reset to see if that does anything. Hold the power button and home button until you see the apple then release. If that doesn't help then I would try restoring as new. After that then a trip to the Apple store for help.
Currently Being ModeratedAug 7, 2013 7:29 PM (in response to jaodegaard)
I had same problem. Apple Store tech said "hardware problem - can't be fixed." I took the phone to a Fast Fix, they replaced the charge port for $40 and it's back to normal. Thanks Apple - for nothing.
Currently Being ModeratedSep 10, 2013 9:42 PM (in response to jaodegaard)
hay i had same problem. but solved by ( press the power button and countinue pressing then you will get slide to power off that time you must countinue pressint the button , then slide to power off and sure your phone will power off. thanks
Currently Being ModeratedApr 12, 2014 8:07 AM (in response to jaodegaard)
Is the device plugged in?
Apple devices will not turn off if they are plugged in unless the battery is dead.
There may be something that is making the phone think it is charging. Have you tried a reset?
To perform a reset, hold down the lock button and home button at the same time for ten seconds. Do not hold the buttons until the Apple logo appears.