Currently Being ModeratedDec 4, 2012 8:45 AM (in response to monoyue)
You're right about the 'Please go to purchase history' thing. The even more fustrating thing, when I try to go to 'Purchase History', it comes up with a message saying 'Cannot connect to iTunes Store.'
I'm like, "WHA...?" WIFI IS ALL CONNECTED, EVERYTHING ELSE LOADS ON THE APP STORE, EXCEPT THE PURCHASE HISTORY. WHAT THE HECK IS APPLE'S PROBLEM!!? I honestly feel like throwing my iPod against the wall, stepping on it, smashing it into smithereens, and buying an Xperia phone. >:(
Currently Being ModeratedDec 4, 2012 3:16 PM (in response to MatJ333)
Same problem here from Greece.
My MasterCard worked fine before 2 days. I never had the same problem before.
For 2 days I try to update some apps and appstore need security code of my card. I set this and tells me that my payment method is declined.
I never had this problem since appstore began.
Apple please try a solution.
Currently Being ModeratedDec 6, 2012 12:17 AM (in response to George Logan)
I got this problem too, if i correct my payment -> declined
And no option for "free / none" just visa, mastercard, and amex
I cant download buy / free app and updated my installed my app
Apple please try a solution
Currently Being ModeratedDec 6, 2012 9:54 AM (in response to cooknaris)
I live in India and I've been having this problem for a the past few days. I probably realised it later as I didn't purchase any new apps in quite some time. Two days back when I wanted to buy a song I was redirected to my Payment info page where it said that the payment method had declined. I filled in the correct info of my visa debit card multiple times and have been at it since the last 2 days, there has been no luck whatsoever. I changed my password, made changes to my address, tried every possible way, but nothing has worked. Even your solution has created some problems. I'm registered here in India and your solution is only for people in the USA. I'm just not able to change the country to India there. So that is a no go for me. I tried calling apple customer care here in India and no one picks up. I sent an email and yet there was no response. I'm beginning to get real worried now. I don't have a pc or a mac. I'm doing everything on an iPad and an iPhone. Please help. I'm considering making a new ID but I'm not sure whether I should do that. There must be a solution to this. I've been reading on communities and a lot of people all over the world are having this problem. A big thank you to anyone who comes up with a solution in advance.
Currently Being ModeratedDec 7, 2012 7:26 AM (in response to aniruddh_apple)
I had the same pproblem.I changed my card to master card(normally it said wrong information) then changed to american express(again wrong info message) and then changed to my visa and it worked)
Currently Being ModeratedDec 8, 2012 5:27 AM (in response to MatJ333)
I have found a solution!
You need to access the store through iTunes (PC).
You need to log in, and when it says you have a problem with your payment option, click view. This will take you to the page with your recent purchases. If you owe the store an item, that would be why it won't let you buy anything without the "Payment option declined" dilemma. Simply click "Pay" if you have either store credit or if you have sufficient funds.
Currently Being ModeratedDec 21, 2012 3:04 AM (in response to MatJ333)
Please help me . My AppleID can't download anything cos the system show "your payment method was declined. please enter another payment method" but Im just buy apps and still have credit in my card. What Im do wrong?
Please help I can't download any apps for now. TT
Currently Being ModeratedJan 2, 2013 7:47 AM (in response to MatJ333)
I'm having the same issue. To try a correct this issue, I changed my method of payment from CC to Paypal on my PC. Now, I can make purchases and download free apps from PC, but not my Iphone. My Iphone's payment info still reflects the card I previously used as my method of payment and everytime I try to delete this info, it just returns. BTW both the card I used and PayPal are connected to the same account. Apple needs to fix this issue.
Currently Being ModeratedJan 9, 2013 12:21 AM (in response to aniruddh_apple)
I have had this problem many times. My solution, which I advise everyone to consider,
Is to change your payment method every 2-4 months for security purposes. This has almost eliminated the issue. When all else fails, put more money on the card and try again.