10 Replies Latest reply: Apr 15, 2013 6:58 AM by WeVor
TxGAET Level 1 Level 1 (0 points)

Have an HP photosmart 7700 series printer.....trying to hook it up to new MAC...with latest OS x 10.8.... printer shows up, but when I go to print I get stopped "filter" failed error message.  Please help!


Mac Pro, OS X Mountain Lion (10.8.2), Printer
  • 1. Re: filter failed
    Linc Davis Level 10 Level 10 (117,970 points)

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

     

    Select "/var/log/cups/error_log" from the file list in the Console window. Post the messages from the time of the last printing attempt.

     

    Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.

    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

    Please do not indiscriminately dump thousands of lines from the log into a message.

  • 2. Re: filter failed
    TxGAET Level 1 Level 1 (0 points)

    Thanks for your help....Sorry for the delay...let me know if this is enough for you to discern from. thanks!

     

    D [02/Jan/2013:16:35:46 -0500] [Job 58] usb: AppleLanguages="en-US"

    D [02/Jan/2013:16:35:46 -0500] [Job 58] STATE: +connecting-to-device

    D [02/Jan/2013:16:35:46 -0500] [Job 58] Looking for 'hp photosmart 7700 series'

    D [02/Jan/2013:16:35:46 -0500] [Job 58] Directory "/System/Library/Printers/Libraries/USBGenericPrintingClass.plugin" permissions OK (040755/uid=0/gid=0).

    D [02/Jan/2013:16:35:46 -0500] [Job 58] load_classdriver(/System/Library/Printers/Libraries/USBGenericPrintingClass.plu gin) (kr:0x00000000)

    D [02/Jan/2013:16:35:46 -0500] [Job 58] Opening connection

    D [02/Jan/2013:16:35:46 -0500] [Job 58] Directory "/System/Library/Printers/Libraries/USBGenericPrintingClass.plugin" permissions OK (040755/uid=0/gid=0).

    D [02/Jan/2013:16:35:46 -0500] [Job 58] load_classdriver(/System/Library/Printers/Libraries/USBGenericPrintingClass.plu gin) (kr:0x00000000)

    D [02/Jan/2013:16:35:46 -0500] [Job 58] STATE: -connecting-to-device

    D [02/Jan/2013:16:35:46 -0500] [Job 58] Sending data to printer.

    D [02/Jan/2013:16:35:46 -0500] [Job 58] Sent 0 bytes...

    D [02/Jan/2013:16:35:46 -0500] [Job 58] Waiting for read thread to exit...

    D [02/Jan/2013:16:35:46 -0500] [Job 58] PID 7226 (/usr/libexec/cups/backend/usb) exited with no errors.

    D [02/Jan/2013:16:35:46 -0500] [Job 58] End of messages

    D [02/Jan/2013:16:35:46 -0500] [Job 58] printer-state=3(idle)

    D [02/Jan/2013:16:35:46 -0500] [Job 58] printer-state-message="Sending data to printer."

    D [02/Jan/2013:16:35:46 -0500] [Job 58] printer-state-reasons=none

  • 3. Re: filter failed
    Linc Davis Level 10 Level 10 (117,970 points)

    There's no error in that log extract. Is that all there is?

  • 4. Re: filter failed
    TxGAET Level 1 Level 1 (0 points)

    Sorry...new to mac so I am not as familiar with the error logs:....I think this should have the error.

     

    [20/Dec/2012:14:49:56 -0500] [Job 52] printer-state=3(idle)

    D [20/Dec/2012:14:49:56 -0500] [Job 52] printer-state-message="Sending data to printer."

    D [20/Dec/2012:14:49:56 -0500] [Job 52] printer-state-reasons=none

    E [02/Jan/2013:16:14:35 -0500] [Job 53] Job stopped due to filter errors; please consult the error_log file for details.

    D [02/Jan/2013:16:14:35 -0500] [Job 53] The following messages were recorded from 16:14:35 to 16:14:35

    D [02/Jan/2013:16:14:35 -0500] [Job 53] Adding start banner page "none".

    D [02/Jan/2013:16:14:35 -0500] [Job 53] Queued on "hp_photosmart_7700_series" by "Gaetani259".

    D [02/Jan/2013:16:14:35 -0500] [Job 53] File of type application/vnd.cups-command queued by "Gaetani259".

    D [02/Jan/2013:16:14:35 -0500] [Job 53] Adding end banner page "none".

    D [02/Jan/2013:16:14:35 -0500] [Job 53] time-at-processing=1357161275

    D [02/Jan/2013:16:14:35 -0500] [Job 53] job-sheets=none,none

    D [02/Jan/2013:16:14:35 -0500] [Job 53] argv[0]="hp_photosmart_7700_series"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] argv[1]="53"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] argv[2]="Gaetani259"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] argv[3]="Supplies Levels"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] argv[4]="1"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] argv[5]="job-uuid=urn:uuid:b2b66d4a-dcd3-321d-5b96-610167e734b3 job-originating-host-name=localhost time-at-creation=1357161275 time-at-processing=1357161275"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] argv[6]="/private/var/spool/cups/d00053-001"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[0]="<CFProcessPath>"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[1]="CUPS_CACHEDIR=/private/var/spool/cups/cache"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[2]="CUPS_DATADIR=/usr/share/cups"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[3]="CUPS_DOCROOT=/usr/share/doc/cups"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[4]="CUPS_FONTPATH=/usr/share/cups/fonts"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[5]="CUPS_REQUESTROOT=/private/var/spool/cups"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[6]="CUPS_SERVERBIN=/usr/libexec/cups"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[7]="CUPS_SERVERROOT=/private/etc/cups"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[8]="CUPS_STATEDIR=/private/etc/cups"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[9]="HOME=/private/var/spool/cups/tmp"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[10]="PATH=/usr/libexec/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[11]="SERVER_ADMIN=root@Gaetanis-iMac.local"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[12]="SOFTWARE=CUPS/1.6svn"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[13]="TMPDIR=/private/var/spool/cups/tmp"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[14]="USER=root"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[15]="CUPS_MAX_MESSAGE=2047"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[16]="CUPS_SERVER=/private/var/run/cupsd"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[17]="CUPS_ENCRYPTION=IfRequested"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[18]="IPP_PORT=631"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[19]="CHARSET=utf-8"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[20]="LANG=en_US.UTF-8"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[21]="APPLE_LANGUAGE=en-US"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[22]="PPD=/private/etc/cups/ppd/hp_photosmart_7700_series.ppd"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[23]="RIP_MAX_CACHE=128m"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[24]="CONTENT_TYPE=application/vnd.cups-command"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[25]="DEVICE_URI=usb://hp/photosmart%207700%20series?serial=MY36R112KPD7"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[26]="PRINTER_INFO=hp photosmart 7700 series"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[27]="PRINTER_LOCATION=Gaetani’s iMac"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[28]="PRINTER=hp_photosmart_7700_series"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[29]="PRINTER_STATE_REASONS=none"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[30]="CUPS_FILETYPE=document"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[31]="FINAL_CONTENT_TYPE=printer/hp_photosmart_7700_series"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] envp[32]="AUTH_I****"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] Started filter /Library/Printers/hp/cups/filters/commandtohp.filter/Contents/MacOS/commandtohp (PID 7033)

    D [02/Jan/2013:16:14:35 -0500] [Job 53] Started backend /usr/libexec/cups/backend/usb (PID 7034)

    D [02/Jan/2013:16:14:35 -0500] [Job 53] execv failed: Permission denied

    D [02/Jan/2013:16:14:35 -0500] [Job 53] PID 7033 (/Library/Printers/hp/cups/filters/commandtohp.filter/Contents/MacOS/commandtoh p) stopped with status 1.

    D [02/Jan/2013:16:14:35 -0500] [Job 53] Hint: Try setting the LogLevel to "debug" to find out more.

    D [02/Jan/2013:16:14:35 -0500] [Job 53] usb: AppleLanguages="en-US"

    D [02/Jan/2013:16:14:35 -0500] [Job 53] STATE: +connecting-to-device

    D [02/Jan/2013:16:14:35 -0500] [Job 53] Looking for 'hp photosmart 7700 series'

    D [02/Jan/2013:16:14:35 -0500] [Job 53] Directory "/System/Library/Printers/Libraries/USBGenericPrintingClass.plugin" permissions OK (040755/uid=0/gid=0).

    D [02/Jan/2013:16:14:35 -0500] [Job 53] load_classdriver(/System/Library/Printers/Libraries/USBGenericPrintingClass.plu gin) (kr:0x00000000)

    D [02/Jan/2013:16:14:35 -0500] [Job 53] Opening connection

    D [02/Jan/2013:16:14:35 -0500] [Job 53] Directory "/System/Library/Printers/Libraries/USBGenericPrintingClass.plugin" permissions OK (040755/uid=0/gid=0).

    D [02/Jan/2013:16:14:35 -0500] [Job 53] load_classdriver(/System/Library/Printers/Libraries/USBGenericPrintingClass.plu gin) (kr:0x00000000)

    D [02/Jan/2013:16:14:35 -0500] [Job 53] STATE: -connecting-to-device

    D [02/Jan/2013:16:14:35 -0500] [Job 53] Sending data to printer.

    D [02/Jan/2013:16:14:35 -0500] [Job 53] Sent 0 bytes...

    D [02/Jan/2013:16:14:35 -0500] [Job 53] Waiting for read thread to exit...

    D [02/Jan/2013:16:14:35 -0500] [Job 53] PID 7034 (/usr/libexec/cups/backend/usb) exited with no errors.

    D [02/Jan/2013:16:14:35 -0500] [Job 53] End of messages

  • 5. Re: filter failed
    Linc Davis Level 10 Level 10 (117,970 points)

    Back up all data.

     

    If you have more than one user account, you must be logged in as an administrator to carry out these instructions.

     

    Launch the Terminal application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

     

    Triple-click anywhere in the line below to select it:

     

    sudo chmod a+x /usr/libexec/cups/backend/*

     

    Copy the selected text to the Clipboard (command-C). Click anywhere in the Terminal window and paste (command-V).

     

    You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you don’t have a login password, you’ll need to set one before you can run the command.

    You can then quit Terminal and test.

  • 6. Re: filter failed
    TxGAET Level 1 Level 1 (0 points)

    Unfortunately this did not seem to work.  Still recieving filter failed error.  It is funny because I can get it to print a test page...but nothing else.  More error log....btw thanks for all your help!

     

    D [03/Jan/2013:14:42:58 -0500] [Job 63] printer-state=3(idle)

    D [03/Jan/2013:14:42:58 -0500] [Job 63] printer-state-message="Sending data to printer."

    D [03/Jan/2013:14:42:58 -0500] [Job 63] printer-state-reasons=none

    E [03/Jan/2013:14:44:01 -0500] [Job 64] Job stopped due to filter errors; please consult the error_log file for details.

    D [03/Jan/2013:14:44:01 -0500] [Job 64] The following messages were recorded from 14:44:00 to 14:44:01

    D [03/Jan/2013:14:44:01 -0500] [Job 64] Adding start banner page "none".

    D [03/Jan/2013:14:44:01 -0500] [Job 64] Queued on "hp_photosmart_7700_series" by "Gaetani259".

    D [03/Jan/2013:14:44:01 -0500] [Job 64] File of type application/pdf queued by "Gaetani259".

    D [03/Jan/2013:14:44:01 -0500] [Job 64] Setting job-hold-until to no-hold

    D [03/Jan/2013:14:44:01 -0500] [Job 64] Job released by user.

    D [03/Jan/2013:14:44:01 -0500] [Job 64] time-at-processing=1357242241

    D [03/Jan/2013:14:44:01 -0500] [Job 64] job-sheets=none

    D [03/Jan/2013:14:44:01 -0500] [Job 64] argv[0]="hp_photosmart_7700_series"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] argv[1]="64"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] argv[2]="Gaetani259"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] argv[3]="FW: Generac service"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] argv[4]="1"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] argv[5]="AP_ColorMatchingMode=AP_VendorColorMatching AP_D_InputSlot= nocollate com.apple.print.DocumentTicket.PMSpoolFormat=application/pdf com.apple.print.JobInfo.PMApplicationName=Mail com.apple.print.JobInfo.PMJobName=FW:\ Generac\ service com.apple.print.JobInfo.PMJobOwner=Gaetani\ Family com.apple.print.PageToPaperMappingAllowScalingUp..b. com.apple.print.PageToPaperMappingMediaName=Letter com.apple.print.PageToPaperMappingType..n.=1 com.apple.print.PrinterInfo.PMColorDeviceID..n.=31178 com.apple.print.PrintSettings.PMColorSpaceModel..n.=2 com.apple.print.PrintSettings.PMCopies..n.=1 com.apple.print.PrintSettings.PMCopyCollate..b. com.apple.print.PrintSettings.PMDestinationType..n.=1 com.apple.print.PrintSettings.PMFirstPage..n.=1 com.apple.print.PrintSettings.PMLastPage..n.=2147483647 com.apple.print.PrintSettings.PMPageRange..a.0..n.=1 com.apple.print.PrintSettings.PMPageRange..a.1..n.=2147483647 DestinationPrinterID=hp_photosmart_7700_series HPAMCColorModeType=unknown HPBindingMode=booklet HPBrightness=i0 HPColorMode=colorsmart HPColorSyncProfile=system-default-profile HPColorTone=i0 HPContrastEnhance=off HPContrastImage=off HPDigitalFlash=off HPDigitalFlashImage=off noHPDontSendPCL HPDryTime=i0 noHPDumpRawImage HPGrayscaleMode=high-quality HPICCProfileId=1 HPICCProfileId2=1 HPInkDensity=i0 noHPInvalidPaperSize noHPLosslessCompression noHPManualBorderless HPManualBorderlessStatus=allowed HPPaperSource=Tray1 HPPenConfig=black-and-color noHPPrintToDisk HPRedEye=off HPSaturation=i0 HPSharpness=automatic HPSharpnessImage=off HPSmartFocus=off HPSmoothing=off HPSmoothingImage=off HPSystemDuplexing HPTotalSidesImaged=i0 media=Letter MediaType=automatic OutputBin=Main OutputMode=normal PaperInfoIsSuggested..b. pserrorhandler-requested=standard job-uuid=urn:uuid:130da88e-3917-3239-6937-d86102b3f184 job-originating-host-name=localhost time-at-creation=1357242240 time-at-processing=1357242241 job-impressions=2 com.apple.print.PrintSettings.PMTotalSidesImaged..n.=2 com.apple.print.PrintSettings.PMTotalBeginPages..n.=2 PageSize=Letter"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] argv[6]="/private/var/spool/cups/d00064-001"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[0]="<CFProcessPath>"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[1]="CUPS_CACHEDIR=/private/var/spool/cups/cache"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[2]="CUPS_DATADIR=/usr/share/cups"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[3]="CUPS_DOCROOT=/usr/share/doc/cups"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[4]="CUPS_FONTPATH=/usr/share/cups/fonts"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[5]="CUPS_REQUESTROOT=/private/var/spool/cups"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[6]="CUPS_SERVERBIN=/usr/libexec/cups"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[7]="CUPS_SERVERROOT=/private/etc/cups"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[8]="CUPS_STATEDIR=/private/etc/cups"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[9]="HOME=/private/var/spool/cups/tmp"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[10]="PATH=/usr/libexec/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[11]="SERVER_ADMIN=root@Gaetanis-iMac.local"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[12]="SOFTWARE=CUPS/1.6svn"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[13]="TMPDIR=/private/var/spool/cups/tmp"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[14]="USER=root"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[15]="CUPS_MAX_MESSAGE=2047"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[16]="CUPS_SERVER=/private/var/run/cupsd"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[17]="CUPS_ENCRYPTION=IfRequested"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[18]="IPP_PORT=631"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[19]="CHARSET=utf-8"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[20]="LANG=en_US.UTF-8"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[21]="APPLE_LANGUAGE=en-US"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[22]="PPD=/private/etc/cups/ppd/hp_photosmart_7700_series.ppd"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[23]="RIP_MAX_CACHE=128m"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[24]="CONTENT_TYPE=application/pdf"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[25]="DEVICE_URI=usb://hp/photosmart%207700%20series?serial=MY36R112KPD7"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[26]="PRINTER_INFO=hp photosmart 7700 series"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[27]="PRINTER_LOCATION=Gaetani’s iMac"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[28]="PRINTER=hp_photosmart_7700_series"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[29]="PRINTER_STATE_REASONS=none"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[30]="CUPS_FILETYPE=document"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[31]="FINAL_CONTENT_TYPE=printer/hp_photosmart_7700_series"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[32]="AUTH_I****"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] Started filter /Library/Printers/hp/cups/Inkjet6.driver/Contents/MacOS/Inkjet6 (PID 8580)

    D [03/Jan/2013:14:44:01 -0500] [Job 64] Started backend /usr/libexec/cups/backend/usb (PID 8581)

    D [03/Jan/2013:14:44:01 -0500] [Job 64] execv failed: Permission denied

    D [03/Jan/2013:14:44:01 -0500] [Job 64] PID 8580 (/Library/Printers/hp/cups/Inkjet6.driver/Contents/MacOS/Inkjet6) stopped with status 1.

    D [03/Jan/2013:14:44:01 -0500] [Job 64] Hint: Try setting the LogLevel to "debug" to find out more.

    D [03/Jan/2013:14:44:01 -0500] [Job 64] usb: AppleLanguages="en-US"

    D [03/Jan/2013:14:44:01 -0500] [Job 64] STATE: +connecting-to-device

    D [03/Jan/2013:14:44:01 -0500] [Job 64] Looking for 'hp photosmart 7700 series'

    D [03/Jan/2013:14:44:01 -0500] [Job 64] Directory "/System/Library/Printers/Libraries/USBGenericPrintingClass.plugin" permissions OK (040755/uid=0/gid=0).

    D [03/Jan/2013:14:44:01 -0500] [Job 64] load_classdriver(/System/Library/Printers/Libraries/USBGenericPrintingClass.plu gin) (kr:0x00000000)

    D [03/Jan/2013:14:44:01 -0500] [Job 64] Opening connection

    D [03/Jan/2013:14:44:01 -0500] [Job 64] Directory "/System/Library/Printers/Libraries/USBGenericPrintingClass.plugin" permissions OK (040755/uid=0/gid=0).

    D [03/Jan/2013:14:44:01 -0500] [Job 64] load_classdriver(/System/Library/Printers/Libraries/USBGenericPrintingClass.plu gin) (kr:0x00000000)

    D [03/Jan/2013:14:44:01 -0500] [Job 64] STATE: -connecting-to-device

    D [03/Jan/2013:14:44:01 -0500] [Job 64] Sending data to printer.

    D [03/Jan/2013:14:44:01 -0500] [Job 64] Sent 0 bytes...

    D [03/Jan/2013:14:44:01 -0500] [Job 64] Waiting for read thread to exit...

    D [03/Jan/2013:14:44:01 -0500] [Job 64] PID 8581 (/usr/libexec/cups/backend/usb) exited with no errors.

    D [03/Jan/2013:14:44:01 -0500] [Job 64] End of messages

    D [03/Jan/2013:14:44:01 -0500] [Job 64] printer-state=3(idle)

    D [03/Jan/2013:14:44:01 -0500] [Job 64] printer-state-message="Sending data to printer."

    D [03/Jan/2013:14:44:01 -0500] [Job 64] printer-state-reasons=none

  • 7. Re: filter failed
    Linc Davis Level 10 Level 10 (117,970 points)

    Please enter the following command in the Terminal window in the same way as before:

     

    ls -l /usr/libexec/cups/backend

     

    Post any lines of output that appear below what you entered.

  • 8. Re: filter failed
    TxGAET Level 1 Level 1 (0 points)

    here is the output:...thanks again.

     

    Gaetanis-iMac:~ Gaetani259$ ls -l /usr/libexec/cups/backend

    total 416

    -rwxr-xr-x  1 root  wheel  39344 Nov 14 23:11 bluetooth

    lrwxr-xr-x  1 root  wheel    109 Jul 21 22:23 canonijnetwork -> ../../../../Library/Printers/Canon/BJPrinter/Plugins/BJNP/canonijnetwork.bundle /Contents/MacOS/canonijnetwork

    -rwx--x--x  1 root  wheel  25776 Jul 21 22:26 dnssd

    -rwx--x--x  1 root  wheel  27792 Jul 21 22:26 fax

    lrwxr-xr-x  1 root  wheel     55 Nov 18 09:16 hpfax -> /Library/Printers/hp/Fax/fax.backend/Contents/MacOS/fax

    lrwxr-xr-x  1 root  wheel      3 Jul 21 22:26 http -> ipp

    lrwxr-xr-x  1 root  wheel      3 Jul 21 22:26 https -> ipp

    -rwx--x--x  1 root  wheel  70544 Jul 21 22:26 ipp

    lrwxr-xr-x  1 root  wheel      3 Jul 21 22:26 ipps -> ipp

    -rwx--x--x  1 root  wheel  44432 Jul 21 22:26 lpd

    lrwxr-xr-x  1 root  wheel      5 Jul 21 22:26 mdns -> dnssd

    -rwxr-xr-x  1 root  wheel  30688 Jul 21 22:26 riousbprint

    -rwx--x--x  1 root  wheel  27040 Jul 21 22:26 smb

    -r-xr-xr-x  1 root  wheel  30944 Jul 21 22:26 snmp

    -r-xr-xr-x  1 root  wheel  39312 Jul 21 22:26 socket

    -r-xr-xr-x  1 root  wheel  92976 Jul 21 22:26 usb

  • 9. Re: filter failed
    Linc Davis Level 10 Level 10 (117,970 points)
  • 10. Re: filter failed
    WeVor Level 1 Level 1 (0 points)

    Hi Linc

     

    I have a similar issue printing from MBP OSx10.8 to a Ricoh Aficio MP C2051. Keeps saying filter failed. Any suggestions? tried the above but no luck. The printer does not have a postscript driver installed on it.

     

     

    Thanks

     

    Werner

     

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