10 Replies Latest reply: Jan 3, 2013 8:38 AM by Linc Davis
HenryS Level 2 Level 2 (295 points)

When I opened a network attached drive, the Finder hung up (rainbow spinning wheel of death?). I left it run for a good long time. Then after no change, tried to relaunch the FInder. Still hung this time with no completion of Finder restart. Then tried to shutdown. Finder apparently was hung up enough that I got a loss of menus and a blank background screen, no shutdown. Had to force with the power button held down.

 

Checked Console for the events. Seems that two events are significant. There was a sandoxd entry in the log, followed by a Finder crash both of which I saved to two text files. Folder containing the two files can be found here.

 

After the restart, I repaired permissions. This doesn't seem to be externally to the machine. I could easily find the same drive, open it and get to files on my laptop. Noticed previous sluggishness in various Finder related actions. How do I fix the Finder?

 

Henry


Mac Pro, OS X Mountain Lion, (3,1) 10GB RAM, 500GB HD+250GB SSD
  • 1. Re: OS X 10.8.2 Finder hangs when opening a network drive/folder
    HenryS Level 2 Level 2 (295 points)

    FYI I tried my usual error general recoveries- rebuilt preferences on the startup, and repaired the secondary drive on my system. Don't know if affected the Finder problem, but it made a big change to the file permissions on my Secondary HDD. I can no longer delete files even though the permissions appear correct. Here a picture of the information window on the Pictures Folder.

    Screen Shot 2013-01-02 at 9.58.23 .png

    Then here's a picture of the result of attempting to delete a file in the folder (whose permissions match the enclosing Pictures folder). Has anyone ever seen this error?? Screen Shot 2013-01-02 at 9.12.27 .png

  • 2. Re: OS X 10.8.2 Finder hangs when opening a network drive/folder
    Linc Davis Level 10 Level 10 (117,935 points)

    Are you trying to delete Time Machine backup files?

  • 3. Re: OS X 10.8.2 Finder hangs when opening a network drive/folder
    HenryS Level 2 Level 2 (295 points)

    Linc Davis wrote:

     

    Are you trying to delete Time Machine backup files?

    Sorry, that's not it. I was simply trying to write to a folder containing JPEG images. It was not any kind of sparse file/folder. I still belive that somthing happened while doing the permission repairs with Disk Utility is what did it.

  • 4. Re: OS X 10.8.2 Finder hangs when opening a network drive/folder
    Linc Davis Level 10 Level 10 (117,935 points)

    I'm not sure whether these files are on the secondary volume or in your home folder.

  • 5. Re: OS X 10.8.2 Finder hangs when opening a network drive/folder
    HenryS Level 2 Level 2 (295 points)


    Linc Davis wrote:

     

    I'm not sure whether these files are on the secondary volume or in your home folder.

    They are on the secondary volume. I have an appearance of them on the startup volume set as a link in terminal. The startup volume is a 240GB SSD and the secondary drive (an internal 500GB) of the MacPro contains the data (music, docs, movies, etc.).

     

    I solved the problem by logging in as a different user (not root) and there I was able to delete files (with a password). Then logged in as my original user and was also able to delete similarly with a password.

     

    No folder settings were changed going by the Infor window on the folders in question (see original pics in this thread) but somehow, this second drive's got a permissions issue now, likely a result of Drive Utility's permission repair. No idea what the problem is or why this happened. I suspect that now deleting any file on the secondary drive will also require a password to do so. Ugh.

     

    How can I fix this?

  • 6. Re: OS X 10.8.2 Finder hangs when opening a network drive/folder
    Linc Davis Level 10 Level 10 (117,935 points)

    Are you using the secondary volume for Time Machine backup, or is there a folder at its top level called "Backups.backupdb"?

  • 7. Re: OS X 10.8.2 Finder hangs when opening a network drive/folder
    HenryS Level 2 Level 2 (295 points)

    Linc Davis wrote:

     

    Are you using the secondary volume for Time Machine backup, or is there a folder at its top level called "Backups.backupdb"?

     

    As I said before and just rechecked with Find Any File (to find hidden files)... NO. There is no folder or file anywhere by that name on this secondary drive. There is however a startup/system on it for backup. You didn't ask that, just thought I'd mention it.

     

    As to TM, I used to use Time Machine but no longer do that. I use CCC for my imaged backup now and Retrospect 10 for file incremental. TM is unfortunately bad at doing what is supposed to and doing other weird anomalies such as causing the issue, as you allude to.

     

    Regards,

     

    Henry

  • 8. Re: OS X 10.8.2 Finder hangs when opening a network drive/folder
    Linc Davis Level 10 Level 10 (117,935 points)

    Back up all data.

     

    Launch the Terminal application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

     

    Select the text on the line below by dragging across it. Don't include the blank space at the end of the line.

     

    sudo chmod -R -N

      

    Copy the selected text to the Clipboard (command-C). Click anywhere in the Terminal window, then paste (command-V). Press the space bar.

      

    Now switch to the Finder and and select the item(s) that are causing the problem. Drag the items into the Terminal window. More text will be added to what you entered.

     

    Click in the Terminal window to activate it, then press return.

      

    You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you don’t have a login password, you’ll need to set one before you can run the command.

      

    The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear. You can then quit Terminal.

     

    Test.

  • 9. Re: OS X 10.8.2 Finder hangs when opening a network drive/folder
    HenryS Level 2 Level 2 (295 points)

    Linc Davis wrote:

     

     

     

    Back up all data.

     

    The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear. You can then quit Terminal.

     

     

    Test.

     

    Thanks, will try that and report back. One more question, Linc. If I do this to a folder, will the enclosing files of that folder be similarly updated?

     

    Henry

  • 10. Re: OS X 10.8.2 Finder hangs when opening a network drive/folder
    Linc Davis Level 10 Level 10 (117,935 points)

    Yes.