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Ipod not able to connect/recognized in itunes

189 Views 3 Replies Latest reply: Jan 3, 2013 2:39 PM by lllaass RSS
joyfilld Calculating status...
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Dec 29, 2012 11:17 AM

Before I updated itunes, my ipod was simply not recognized when plugged it in by USB. No shaded device in side bar, nothing.  I updated itunes(64-bit version) and now when I plug in my ipod I get this caution icon notice..."This ipod cannot be used because the required software is not installed.  Run the itunes installer to remove itunes then install the 64-bit version.  I have that version.  I have removed and reinstalled numerous times. help

iPod touch, iOS 4.2


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