wsucoug95

Q: iTunes asking for backup password???

I am upgrading my iphone 4 to iOS 5. I backed up my phone (via iTunes 10.5) and downloaded and installed iOS 5. I am now going through the setup process and it is at the "Restore from iTunes Backup" step. I connect to iTunes and iTunes is prompting me for a password to "unlock your iPhone backup file." No I did not encrypt the iPhone backup, nor is it or was it checked in iTunes. I have tried my iTunes password, my 4 digit unlock code for the iPhone, and several other passwords. When I did the backup an hour ago I was not asked for a password. I am at a loss as to what it is.

iPhone 4

Posted on Oct 12, 2011 1:11 PM

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Q: iTunes asking for backup password???

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  • by KiltedTim,

    KiltedTim KiltedTim Dec 26, 2012 4:28 PM in response to typewriter_on_LSD
    Level 9 (55,588 points)
    Mac OS X
    Dec 26, 2012 4:28 PM in response to typewriter_on_LSD

    I'm not telling you you're being bad customers. I'm telling you you are not paying attention to what you're doing and trying to blame everyone but yourself.

  • by typewriter_on_LSD,

    typewriter_on_LSD typewriter_on_LSD Dec 26, 2012 4:58 PM in response to KiltedTim
    Level 1 (0 points)
    Dec 26, 2012 4:58 PM in response to KiltedTim

    So we're all not paying attention?  Every single person?  Machines are far from infallible and I know I never put in a password for the previously stated reason and the fact that I didn't know you *could* encrypt your backup until it did it for me. . .  I am blaming they who deserve the blame.  Apple.

  • by KiltedTim,

    KiltedTim KiltedTim Dec 26, 2012 5:45 PM in response to typewriter_on_LSD
    Level 9 (55,588 points)
    Mac OS X
    Dec 26, 2012 5:45 PM in response to typewriter_on_LSD

    Whatever. I honestly don't care.

  • by RichyB2012,

    RichyB2012 RichyB2012 Dec 27, 2012 5:13 AM in response to wsucoug95
    Level 1 (0 points)
    Dec 27, 2012 5:13 AM in response to wsucoug95

    KiltedTim are you for real? Are you suggesting that everyone on this forum has amnesia? Read the posts man.

    I can assure you 100% that both my wife and myself NEVER ticked the encrypt backup box and never set any passwords. Yet both our phones had them set after the ios upgrade.

    There's clearly an issue with apple here. Get off your brainwashed soapbox!!!

  • by TheRealDana,

    TheRealDana TheRealDana Dec 27, 2012 7:26 AM in response to wsucoug95
    Level 1 (0 points)
    Dec 27, 2012 7:26 AM in response to wsucoug95

    I found this thread through a google search and i'd like to chime in. I backed up my iPad locally and enabled the encryption check box which did not prompt me to create a password (and i didn't notice the change password button). I was stumped when trying to restore the iPad when asked for a password that did not match my iPad's pw or my iTunes acct pw.

     

    SOLUTION: For me, on a PC, the password was my Windows user login password. I DO NOT, and HAVE NEVER used this password on anything other than my laptop's login screen. So ymmv but that was the solution for me. Best of luck and hopefully this helps someone also.

  • by Eduardo Gutierrez De O.,

    Eduardo Gutierrez De O. Eduardo Gutierrez De O. Dec 31, 2012 10:27 AM in response to KiltedTim
    Level 1 (5 points)
    Dec 31, 2012 10:27 AM in response to KiltedTim

    NOT for KiltedTim, whose only fault was trying to inject some common sense in this, most embarrassing, thread.

     

    Oh, man. I'm laughing so hard I almost want to thank everyone in this thread.

     

    I love how KiltedTim is the only one providing the actual reason behind this problem and the entitled masses just can't deal with such a simple fact like they might be the source of the problem and that that's OK.

     

    Yes, 14 pages of people that have at one point or another mistyped or incorrectly enabled a password and didn't pay attention on what they were doing. 14 pages of people that suddenly months or years later find out something wrong and can't fathom it's their fault to begin with, assume that and move on.

     

    And then there's the absolute ridiculousness of greebojoe making stuff up to try and convince everyone he's got some imaginary credentials he figures makes what he's saying any less nonsensical.

     

    "I know how databases work" <- REALLY, dude? Because in that and following posts you're essentially demonstrating how little you know about this subject (which is NOT about databases but, if it was, wouldn't work that way).

     

    No, people. Everyone in this thread has ended up finding the password used is either an old password, a boyfriend/girlfriend password, the user's password in Windows, their password in uppercase, their password without a specific character, etc. Come on, can't you really see how the only thing that can thread all these together is having put a password at one point incorrectly and then forgetting about it or remembering incorrectly? When mostly everyone says they didn't check the checkbox what they're really saying is:

     

    -"I don't remember ever checking the checkbox"

    -"I remember unchecking the checkbox"

     

    If you checked the encryption, did a sync, unchecked it and sync again you'd have two backups, one of them encrypted, to which you can revert at any point (knowingly or not). A restore might choose that backup and you might not realize that one is encrypted until you get the password. You might also not remember you had to set a password years or months before because you're inputting passwords all the time. You might have thought it was for the app store, for windows, for authentication as admin, etc.

     

    NO. YOUR LOCAL ENCRYPTED BACKUPS CAN'T EVER BE WITH AN OLD PASSWORD SUPPOSEDLY STORED IN APPLE SERVERS.

     

    NO. APPLE DOESN'T STORE PASSWORDS. IT CAN'T EVER HAVE YOUR PASSWORD BUT WITH A DIFFERENT CAPITALIZATION OR MISSING CHARACTERS. ***IT DOESN'T WORK LIKE THAT***

     

    And, please, stop pretending you know about what you say. You may know how to program and yet have absolutely no clue about how itunes, itunes encryption, ios backups or Apple servers work. You'll end up looking like an arrogant buffon, trying to belittle those that actually have a clue and then mocking their supposedly mediocre work,

  • by RichyB2012,

    RichyB2012 RichyB2012 Dec 31, 2012 10:45 AM in response to Eduardo Gutierrez De O.
    Level 1 (0 points)
    Dec 31, 2012 10:45 AM in response to Eduardo Gutierrez De O.

    Lol. Actually, after all that speel. You're the one that sounds like an arrogant buffon

  • by Eduardo Gutierrez De O.,

    Eduardo Gutierrez De O. Eduardo Gutierrez De O. Dec 31, 2012 10:59 AM in response to RichyB2012
    Level 1 (5 points)
    Dec 31, 2012 10:59 AM in response to RichyB2012

    RichyB2012 wrote:

     

    Lol. Actually, after all that speel. You're the one that sounds like an arrogant buffon

    Ah. But I don't pretend I'm doing anything but berating the ridiculousness and arrogance masked as "all of us can't be wrong" happening in this thread.

     

    Me being arrogant doesn't make me wrong. In the same way as the arrogantly entitled masses can also be completely wrong (and here, they are). Actually, I have absolutely no problem being called arrogant, as long as I'm right. Here I'm arrogantly right, while most of you are arrogantly in the wrong.

     

    I assume you're also part of that ignorant and arrogant overentitled mass (the only reason you'd be so quick to "lol"), but I can't be bothered to check.

  • by rlarrosa,

    rlarrosa rlarrosa Dec 31, 2012 11:32 AM in response to Eduardo Gutierrez De O.
    Level 1 (0 points)
    Dec 31, 2012 11:32 AM in response to Eduardo Gutierrez De O.

    Happy year everyone,

     

    There are some good points there, and probably what we have here is a combination of problems.

     

    I also thought that the problem could be due to slopiness on the part of the users (myself included).

    But, as the keychain is used the backup password should be there, if it was set, and it wasn't.

     

    I suposse that almost all users use the keychain, so the password field should be automatically filled, just by using the same computer (or keychain) where the backup was done.

     

    I used the password crackers and they said that it got no password, but itunes keep asking for one.

     

    After the problem what I did is to put a password for the backups, so it doesn't do that for me.

    I don't remember the password, but as it is on the keychain I don't worry about that, and have restored the backup sucessfully several times.

     

    So there must be some problem on the software part.

     

    Greets,

  • by sammlove,

    sammlove sammlove Jan 3, 2013 5:12 PM in response to wsucoug95
    Level 1 (0 points)
    Jan 3, 2013 5:12 PM in response to wsucoug95

    Hi everyone! i dont know if anyone has figured this out yet but i just solved this problem in about 10 seconds! it only works if you still have your old iphone. i recently had to get a replacement iphone 4s. when i went to back it up from itunes, it told me the software on the new phone was out of date, and needed to be set up as a new iphone, updated, and then restored. Whatever, no problem. When i did all that and i went to back up all my settings, memory, etc. from my last iphone, it asked me for a password i never set, or asked for. after freaking out for a minute, i found this forum and saw that one person said it was their old phone password to unlock the screen. I have never set that either, so i was even more confused.

    What you need to do is: take your old iphone and create a password to unlock the screen. if you already have a password, that should be the one to backup your phone. then, plug in your old phone to itunes, and change the encrypted backup password. the old password should now be the password to your screen.  this way, you have a new password that youre aware of.  you may need to play around with screen passwords until one works. It worked for me and my phone is backing up right now! good luck everyone!

  • by MaDProFF13,

    MaDProFF13 MaDProFF13 Jan 11, 2013 6:54 AM in response to wsucoug95
    Level 1 (0 points)
    Jan 11, 2013 6:54 AM in response to wsucoug95

    It is your actual Apple computer login password, so when you log in to puter it is that password/ the one you also use to install new software that is all that worked for me. with caps as well.

     

    FORGIT to add I could not access the original, so I started from new, as I had all on my computer, so the default is the computer password.

     

    I might add though I do not recall adding a backup password so not happy I could not re install.

  • by yummykhaos,

    yummykhaos yummykhaos Feb 6, 2013 5:29 PM in response to wsucoug95
    Level 1 (0 points)
    Feb 6, 2013 5:29 PM in response to wsucoug95

    I kept entering the computer password and iPhone passcode + other passwords previously used.

     

    SOLUTION for me:

     

    (OS X 10.8.2; iTunes 11.0.1)

     

    - I initially turned the passcode off the phone, and couldn't deactivate the Encrypted Backup.

     

    - Turned iPhone passcode back on with same passcode.

    - Restarted phone (power + hold until restart)

    - did a fresh backup of the phone

    - unticked Encrypted Backup

    - entered password to the computer (backup automatically started after password was validated)

    - profit

  • by drchady,

    drchady drchady Feb 8, 2013 10:58 PM in response to wsucoug95
    Level 1 (0 points)
    Feb 8, 2013 10:58 PM in response to wsucoug95

    I too was completely bewildered at first, when the restore asked me for a password. But then I remembered that I enabled encrypted iCloud backup at some point, and set it with a different password than the Apple ID one. Everything checks out

  • by lise67,

    lise67 lise67 Feb 16, 2013 11:48 AM in response to wsucoug95
    Level 1 (0 points)
    Feb 16, 2013 11:48 AM in response to wsucoug95

    Thankyou, thankyou thankyou to everyone who made suggestions on here. I updated ios and lost everything. I wasn't bothered about apps etc but was gutted about my photos. I tried lots of the suggestions on here and finally it took my first name 4 letters in lower case - a password I have never ever used - I wouldn't have even thought it was long enough but it worked. I would never have thought have that by myself so thankyou to everyone who contributed but especially to the person who suggested using your first name. I only registered on here to say thankyou as getting those pics back means the world to me. I will never be updating again!

  • by wingers,

    wingers wingers Mar 2, 2013 1:02 AM in response to lise67
    Level 1 (0 points)
    Mar 2, 2013 1:02 AM in response to lise67

    l had similiar issues trying to restore the backup. after 14 pages and 4 hrs of frustration(seems kinda of standard) l reconnected ipad to a laptop that I think I first hooked through to itunes with. I then went in and ticked encrypt password then changed it. I reconnected ipad to computer with the current backup ,put in the new encrypted password i just set and the #$^&$@ finally restored my current backup. good luck

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