HT4009: iTunes Store: About In-App PurchasesLearn about iTunes Store: About In-App Purchases
Currently Being ModeratedJan 3, 2013 5:47 PM (in response to jncrlos11)
Do what the message says and contact iTumes store support: http://www.apple.com/emea/support/itunes/contact.html.
Currently Being ModeratedJan 3, 2013 5:48 PM (in response to jncrlos11)
Contact iTunes Store Support via: https://expresslane.apple.com/GetproductgroupList.action
Usually it comes down to an issue with your credit card or an outstanding payment or something.