3 Replies Latest reply: Jan 3, 2013 8:20 PM by 19Rainbow74
19Rainbow74 Level 1 Level 1 (0 points)

How do I clear my screen of Apple Icon and Spinny Wheel? I have tried to Restart by pressing the Button at Top and Bottom Button nothing is working. Any suggestions.


iPad
  • 1. Re: Help
    Demo Level 9 Level 9 (76,360 points)

    If you cannot reset the device, you probably need to restore it now. But take at look here first and take note of the last step.

    iPhone, iPad or iPod touch: Not responding or does not turn on

     

    If you cannot restore the iPad this way.

    iTunes: Restoring iOS software

     

    You will probably need to restore using Recovery Mode. You can read about it here.

    http://support.apple.com/kb/ht4097

     

    Or you can follow this - Recovery Mode.

     

    • Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
    • Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
    • If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
    • While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
    • Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
    • If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
    • Use iTunes to restore iPad.
  • 2. Re: Help
    Diavonex Level 9 Level 9 (62,770 points)

    If reset doesn't work, force your iPad into Recovery Mode

     

     

    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.

     

     

    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.

     

     

    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.

     

     

    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.

     

     

    Note: Data will be lost.

  • 3. Re: Help
    19Rainbow74 Level 1 Level 1 (0 points)

    I cannot even get the red slider to come up I have been trying that. So if that is not coming  up do I need to follow the step suggested in the 2 replies. Thanks