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Iphone 4 not recognised by laptop, Itunes,  but still charges.

109 Views 0 Replies Latest reply: Jan 4, 2013 2:58 AM by tomhan_uk RSS
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Jan 4, 2013 2:58 AM

My Iphone 4 will not connect to my PC it does not show up in anything including Itunes but it is charging the phone.  The PC gives the USB error code 43. I've tried the following things

- Connected a different iphone to the PC with the same cable .  this connects and appears in Itunes.
- Tried connecting it to a different laptop - No response.
- Turned the iphone on and off and tried to connect again - still no response.
- Put the iphone into recovery mode and  tried to connect again - still no response.
- Both Iphone and Itunes are on the latest version,  all software is upto date.


I only want to connect to update my music so I'm trying to avoid resetting the entire phone as it works perfectly except for not Syncing.  Can anyone suggest a way of getting it to work ?



iPhone 4, Windows 7


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