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Unable to open a website with Safari

324 Views 8 Replies Latest reply: Jan 5, 2013 12:15 PM by deborah918 RSS
deborah918 Calculating status...
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Jan 4, 2013 12:11 PM

I am unable to open one particular website with Safari. I have OSX 10.8.2 Mountain Lion. I have been reading all the related suggestions & downloaded & installed JavaForOSX.dmg and jdk-7u9. Still I cannot open this website (http://ctalanon.org). Can anyone assist me with this problem?

MacBook, Mac OS X (10.4.9)
  • Linc Davis Level 10 Level 10 (107,810 points)
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    Jan 4, 2013 3:25 PM (in response to deborah918)

    You don't need Java to load that site. What happens when you try?

  • Linc Davis Level 10 Level 10 (107,810 points)
    Currently Being Moderated
    Jan 4, 2013 3:56 PM (in response to deborah918)

    Triple-click the line below to select it, then copy it to the Clipboard (command-C):

     

    www.ctalanon.org

     

    Launch the Network Utility application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Network Utility in the icon grid.

     

    Step 1

     

    Select the Lookup tab and paste (command-V) into the address field. Press return. Post the output that appears below – the text, please, not a screenshot.

     

    Step 2

     

    Select the Ping tab and do the same.

  • Linc Davis Level 10 Level 10 (107,810 points)
    Currently Being Moderated
    Jan 4, 2013 7:42 PM (in response to deborah918)

    Reboot your router by turning it off and on. If there's no change, test, if possible, with another device on the same local network, such as a computer, phone, or tablet. It has to go through your router, not through a cellular network.

  • Linc Davis Level 10 Level 10 (107,810 points)
    Currently Being Moderated
    Jan 5, 2013 12:06 PM (in response to deborah918)

    A glitch in the router, or a stale DHCP lease perhaps.

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