Currently Being ModeratedJan 4, 2013 11:52 AM (in response to steve1205)
Right as I was reading this, my "senior advisor" from my open Apple case called me. I was hoping to hear the same thing, but he told me, "The engineers have said that they have identified the issue." That was it. WhenI pushed him on what that means, he said he didn't know. I asked if that means that they are fixing the issue that they identified he said he didn't know. When I pushed him further (as what he told me doesn't help me one bit), he finally said that it was related to "Exchange Active Sync."
Again, he could not tell me anything more, and my case is still open, despite the engineers telling him they have identified the issue.
I hope your support rep was right, Steve!
Currently Being ModeratedJan 4, 2013 12:03 PM (in response to Osak)
My Experience with 6.1 Beta 4 after afew weeks: EXchange and icloud psuh working fine. Only thing i noticed is that, after you reboot phone, you have to manually open MAil app once before notifications start to appear again.
Currently Being ModeratedJan 9, 2013 3:44 PM (in response to GrayBird88)
What the **** is going on with the issue of not receiving or pushing mail on I-phone 5????? I have wasted entirely too much time trying to identify the reason why im not getting my mail. I am minutes away from sending this junk back and buying something that works at a much lessor cost. Unbelievable that a company launches a product that will not function properly. This phone is costing me money and hurting my business. Unacceptable!
Currently Being ModeratedJan 10, 2013 6:57 AM (in response to steve1205)
Well...its been almost three weeks running on ios 6.1 beta 4 on my Verizon iphone 5 and push has been working flawlessly so the fix for Exchange Active Sync push (i'm on a Exchange 2007 server) seems to have worked (whatever it was they did to fix it). Happy camper...now, when will ios 6.1 final go live?
Currently Being ModeratedJan 10, 2013 7:51 AM (in response to superclay)
6.1 Beta 4 works for me as well (I was the third person who posted on this discussion, I've been dealing with this since September). I installed 6.1 Beta 4 roughly 2 weeks ago and it has worked ever since, even after several restarts.
Currently Being ModeratedJan 10, 2013 9:31 AM (in response to superclay)
iPhone 5, iOS 6.0.1, ATT -- Thought I'd repost a work-around that has been very consistent for me. When Exchange Push mail fails (while on WiFi or LTE), I turn off WiFi (if applicable), turn on Airplane Mode, reboot the phone, turn off Airplane Mode. Push mail starts functioning. When I find I need WiFi, turning it on (usually) does not break Push mail, and this condition continues for days if not weeks. When Push mail does break, I simply repeat the above procedure and I'm back in business.
If being on WiFi breaks Push mail, simply turning WiFi off allows push mail to come through.
If I don't want to mess with this, simply staying on LTE (WiFi off) keeps Push mail funcitoning. When I find I need WiFi, I manually close my Mail app, do my business on WiFi, turn WiFi off, then launch the Mail app. Push mail functions fine, seemingly uninterrupted.
Hope this, or something similar, helps those struggling. Also hope this can be put to bed with 6.1 release.
Currently Being ModeratedJan 11, 2013 7:00 AM (in response to rpsmith)
"even after several restarts"? Working after re-starts is the exact opposite of what we need to know. Restarting typically was always a temp fix.
The key to knowing if this thing works is NEVER doing anything such as re-starting; re-booting; changing any settings, etc. for at least 2 or 3 weeks.
If it works then, we know it is a fix.
Currently Being ModeratedJan 11, 2013 7:03 AM (in response to Caesarp)
Not restarting for 2 weeks? Not sure that's realistic or indicative of standard user behavior. From the sounds of it, iOS 6.1 will be the resolution to broken Exchange push email. Now it's just a waiting game. Besides, all you guys chatting up prerelease software are probably breaking your NDAs. Tsst tsst.
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